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Measures to Improve Performance (Spanish version)
Simons, Robert L.; Kindred, NatalieCase HBS-117S10Accounting and ControlThe widespread cheating scandal that rocked the Atlanta public school system in 2010 and 2011 illustrates how high-stakes performance pressure, without sufficient risk controls, can drive dangerous behavior. After becoming superintendent of the low-income and academically struggling Atlanta, Georgia school system in 1999, Beverly Hall implemented new measurement systems-many of them derived from business best practices-to motivate and evaluate th...Starting at €8.20