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Banco Garanti: Transformación en Turquía (Abreviado)
Kanter, Rosabeth Moss; Galvin, Daniel; Martin, MaximilianCase HBS-309S33Knowledge and CommunicationSe analiza la transformación completa y la rotación en cada división de Garanti Bank. Describe los proyectos de cambio múltiples administrados y los problemas interculturales enfrentaron durante la década de 1990 y el reto de transformar la organización Garanti Bank en una de las instituciones financieras más importantes de Turquía.Starting at €8.20
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Student Success at Georgia State University (A)
Toffel, Michael W.; Mendelson, Robin; Kelley, JuliaCase HBS-621006-EService and Operations ManagementGeorgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/Starting at €8.20
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Student Success at Georgia State University (B)
Toffel, Michael W.; Mendelson, Robin; Kelley, JuliaCase HBS-621039-EService and Operations ManagementThis is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub's chatbot solution as a strategyStarting at €5.74