IESE (España)
-
Sensofar Tech: Leading or Following the Customer
Rodríguez Bouzo, Silvia; Nueno, José LuisCase M-1310-EEntrepreneurship, Innovation and Change, MarketingAt the beginning of 2013, Ferran Laguarta and Marc Canales, chairman and CEO of Sensofar-Tech (spin-off of the Polytechnic University of Catalonia, UPC), respectively, were reviewing how well the company was complying with the 2011-2015 Strategic Plan. The 2012 fiscal year had closed with 6 million in revenue (including subsidiary billing), a staff of 18 employees and an international business network with a global presence in the world's most i...Starting at €8.20
-
The Dealings Behind a Services Outsourcing Experience: The Case of SELLBYTEL Singular
Agnese, Pablo; Ricart, Joan EnricCase AD-312-EKnowledge and Communication, Service and Operations ManagementWith the advent of globalization and global communication, Spain provides an interesting location to do business offshore. A wage level that lags behind other developed countries, as well as its geographical location and culture, make the country a natural choice for firms considering an offshoring location.Starting at €8.20