IESE (España)
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The Production Department at Privalia
Serra, Mariona; Martínez de Albéniz, VictorCase P-1131-EInnovation and Change, Service and Operations ManagementPrivalia is, in 2014, a leading online fashion retail company in Spain, Italy, Brazil and Mexico. Its business model is based on organizing very short sales campaigns, of less than a week, in which surplus stock from very well-known brands is cleared at substantial discounts. The case describes the process of preparing campaigns and the problems of complexity and slowness that they cause, mainly linked to a lack of information and difficulty in p...Starting at €8.20
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Menta (A). Managing Temporary Workers
Novell V.; Poelmans, StevenCase DPO-49-ELeadership and People ManagementWhen Valeri Novell is assigned by his employer, DMR Consulting (an IT consulting company) as an outsourced consultant to the Spanish telecommunications firm Menta, he is surprised by the youth and lack of organization of "his" team of temps. He soon detects that some of the temps have their own desk and computer, while others do not seem to have a specific assigned PC. While some of the workers seem to work very hard, some others tend to take a l...Starting at €8.20
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Victoria Dalí - CompuGraphics (A)
Andrews, W.; Poelmans, StevenCase DPO-7-ELeadership and People ManagementVictoria wants to do a part-time executive program, convinced she needs the PTEP for her work. But does she really? Her manager doesn't seem to think so. And even if the company sponsors her for 70%, it would still be an investment that would weigh on her family budget. And what about her family? She would have to spend four or five hours a day if she wants to really profit from the course. She cannot work on the weekends, because she has promise...Starting at €8.20
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Seguros Saniplan versus Joan Cots (A)
Poelmans, StevenCase FH-707-ELeadership and People ManagementOn returning from lunch, José Sánchez, sales director of Seguros Saniplan, finds an unpleasant surprise waiting for him: a copy of an e-mail that one of his best area sales managers, Joan Cots, has sent out to all his sales reps, announcing the suspension of all bonuses for the previous quarter and his own resignation. Sánchez talks with Cots' closest colleague and the company doctor and discovers that behind it all lies a serious health problem ...Starting at €8.20
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Seguros Saniplan versus Joan Cots (B)
Poelmans, StevenCase FH-714-ELeadership and People ManagementAfter ten month's sick leave, Joan Cots is on the road to recovery and prepares to rejoin the company. The human resources director offers him a much less responsible post with a lower salary. Joan Cots is not satisfied with this, as he knows of other employees who, after a similarly prolonged absence, continued to earn their previous salary. Part (B) raises some ethical issues: Who was responsible for what happened? Has the human resources depar...Starting at €5.74
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Victoria Dalí - CompuGraphics (B)
Andrews, W.; Poelmans, StevenCase DPO-8-ELeadership and People ManagementVictoria did the PTEP. To manage the workload she decided to do her studying in the morning. On weekdays she went to bed after dinner. At four o'clock she got up, studied until eight in the morning and then went to the office. Her husband never saw her study. She had dinner with him, took time to play with their son and enjoy the weekends together and generally tried to be with both of them as much as possible. On Saturday mornings, while Victori...Starting at €5.74
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Promotion and the dual-career couple (A)
Chinchilla, Nuria; Poelmans, StevenCase FH-718-ELeadership and People ManagementThe case describes the difficult decision a professional couple has to make when the husband is offered a three-year assignment abroad. For the wife, moving to another country would mean giving up her job and career prospects.Starting at €8.20
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Promotion and the dual-career couple (B)
Chinchilla, Nuria; Poelmans, StevenCase FH-719-ELeadership and People ManagementCase B explains the final outcome of the story.Starting at €5.74
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Cristina Güell
Poelmans, StevenCase FH-703-ELeadership and People ManagementCristina Güell must decide which job offer is she going to choose.Starting at €8.20