IESE (España)
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INSITE: la simplificación del big data
Sendagorta, Paloma; Gallo, Iñigo; Jiang Wang, ÁngelaCase M-1384MarketingInsite es un programa de software de inteligencia comercial orientada al cliente desarrollado por una empresa de consultoría europea. La división de la península ibérica obtuvo malos resultados en 2020. Al director le preocupa especialmente el número de demos que se ofrecen a los clientes potenciales: las demos concedidas por el equipo de ventas han aumentado, mientras que las ventas han disminuido. La dirección debe replantearse el proceso de co...Starting at €8.20
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INSITE: Simplified Big Data
Sendagorta, Paloma; Gallo, Iñigo; Jiang Wang, ÁngelaCase M-1384-EMarketingInsite is a customer business intelligence software developed by a European consulting company. The Iberia branch has had poor results during 2020. Of particular concern to the manager is the number of demos that are offered to potential clients: demos granted by the sales team have increased, while sales have decreased. Management has to review the process for granting demos. In particular, the case presents three such decisions: clients who are...Starting at €8.20
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The EDP Foundation
Vaccaro, Antonino; Ramus, TommasoCase BE-178-EBusiness Ethics and Corporate Social ResponsibilityThe EDP Foundation is a private, nonprofit organization that was created in December 2004 by the former Portuguese electricity monopolist EDP (Energias de Portugal). Around the end of 2009, the EDP Foundation was called to launch a corporate responsibility program associated with the construction of a huge dam in the Douro area, in northern Portugal. In this context, the EDP Foundation launched a new and innovative multistakeholder engagement pro...Starting at €8.20