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Apollo Hospitals Enterprise Ltd. Clinical Scorecard
Murray J. Bryant; Ramasastry ChandrasekharCase IVEY-9B11M066-EStrategyIn January 2011, the group medical director of Apollo Hospitals Enterprise Ltd (AHEL), India’s largest integrated health care provider in the private sector, is weighing his options in promoting clinical excellence among group hospitals. AHEL has been using a clinical scorecard, called ACE@25, as a tool to measure and monitor clinical excellence, which is becoming a source of differentiation in the Indian health care industry. ACE@25 measures 25 ...Starting at €8.20
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AyurVAID: Grandma's Remedies or Blue Ocean Strategy
Samta Jain; Sunanda Easwaran; Murray J. BryantCase IVEY-9B15M058-EEntrepreneurship, StrategyAyurVAID is a chain of Ayurveda (traditional Hindu medicine) hospitals founded by Rajiv Vasudevan, who moved to entrepreneurship after 16 years in the corporate sector and identified Ayurveda’s potential for root-cause diagnosis. AyurVAID provides Ayurveda-based healthcare to treat non-communicable diseases and chronic diseases, which together comprise two-thirds of the Indian healthcare market. Ayurveda’s system of root-cause diagnosis and subse...Starting at €8.20
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Mahindra Satyam - Restoring Corporate Governance
Murray J. Bryant; Ramasastry ChandrasekharCase IVEY-9B10M086-EStrategyVarious mergers and acquisitions in the Indian information technology (IT) sector had resulted in the newly formed Mahindra Satyam (Mahindra) and the recently appointed chief compliance officer (CCO) was to develop a corporate governance structure that would address and repair previous mismanagement of the company. The CCO also functioned as the chief operating officer (COO) with profit centre responsibility for business verticals. His largest ta...Starting at €8.20
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Business-driven Research at IBM Research India
Shih, Willy; Pierson, Margaret; Agarwal, Pankaj; Medicina, Diego; Prajogo, JuanCase HBS-612076-EWhat is the right mix between business-driven and pure research? This case considers the question in the setting of IBM Research India, where a management push for balance between exploratory research and the fulfillment of business needs meets some resistance from employees who were accustomed to so-called pure basic research. The case looks at the Spoken Web project, a good example of use-inspired research for which management has yet to develo...Starting at €8.20
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Microsoft IT India
Shih, Willy; Pierson, Margaret; Down, Alexander; Jurist, William; Medicina, Diego; Wang, HelenCase HBS-612078-ETo maximize their effectiveness, color cases should be printed in color. Raj Biyani faced tough challenges managing Microsoft IT India: leading a remote development organization in which key decisions were made in Redmond, and managing an organization that was perceived as less strategic than its sister Microsoft India Development Center with which it shared the Hyderabad, India site. The case follows Biyani's thought process in diagnosing the or...Starting at €8.20