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Al-Shabaab, Gatekeepers, and the Ethics of Humanitarian Aid
Krehbiel, KCase SGSB-ETH01-EBusiness Ethics and Corporate Social ResponsibilityFollowing decades of civil strife among warring clans, and exacerbated by the worst drought in decades (2010-2012), millions of starving dislocated Somalis resided in crowded camps throughout the country. Humanitarian aid organizations made good-faith efforts to distribute food and medical treatment and supplies to those who suffered most. Almost always, however, these nongovernment organizations (NGOs) were thwarted by so-called gatekeepers, w...Starting at €8.20
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LifeNet International's Transformation of African Healthcare via Social Franchising
Ilan Alon; Raul CarrilCase IVEY-9B14M131-EEntrepreneurship, StrategyLifeNet International was a social conversion franchise concept aiming to provide basic, quality and sustainable healthcare to poor and underserved populations in sub-Saharan Africa. The founder and president had relied on the assistance of others to help bring about his idea of affordable healthcare. In 2012, the executive director for LifeNet International’s operations in Burundi, began focussing on developing the company in Burundi. She was ex...Starting at €8.20
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Ransom on the High Seas: The Case of Piracy in Somalia
Alvaro Cuervo-Cazurra; Michael Train; Jeanne McNettCase IVEY-9B11M104-ELeadership and People Management, StrategyIn recent years, incidents of piracy have increased dramatically off the coast of the failed state of Somalia. In this case, a group of 14 pirates have hijacked a cargo ship full of machinery, but have yet to make any demands. They hold hostage a multinational crew of 20 (whose captain and two officers are American), the ship, and the cargo. The chief operating officer of an international shipping company must choose among alternative strategies ...Starting at €8.20
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iSpace: Expanding a Start-Up Hub for West African Entrepreneurs
Nicole R.D. Haggerty; Darkwah Joseph Asante; Emma Hogeterp; Ali Beres; Hui FangCase IVEY-9B18M097-EEntrepreneurship, StrategyiSpace, a start-up hub that focused on women in technology, was founded in 2013 in Ghana’s capital, Accra, and provided space, technology, and funding to 62 entrepreneurs. In May 2017, the co-founder wanted to expand the business to maximize social impact by empowering a greater number of entrepreneurs who lacked technical skills, emotional support, and access to funding. iSpace had four strategies to choose from to meet its goal: create new prog...Starting at €8.20
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The Linda Dor: Building a Culture of Customer Satisfaction
Nicole R.D. Haggerty; Mark Boadu; Allie Zuccon; Zoe WoodsCase IVEY-9B18C014-ELeadership and People ManagementThe general manager of operations and interim general manager of human resources at Linda Dor Restaurant and Rest Stop (Linda Dor) was facing challenges recruiting, training, and retaining staff at the lower levels of the organization. These customer-facing positions, which include wait staff, cashiers, and runners, are responsible for delivering the high level of customer service enshrined in Linda Dor Enterprises’ corporate values. Providing a ...Starting at €8.20
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Fastjet: Strategy and Expansion
Nicole R.D. Haggerty; James Spillane; Jocelyn Carabott; Cheryl Mok; Nicole WiebeCase IVEY-9B18D018-EEntrepreneurship, Service and Operations Management, StrategyIn 2012, Fastjet acquired Fly540, a low-cost airline with operations in Tanzania, Kenya, Angola, and Ghana, and began operating as a low-cost carrier with the goal to become the most successful pan-African low-cost airline. Since starting operations, FastStarting at €8.20
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CADEXCO:¿Cómo Mejorar la Competitividad de las Exportaciones Costarricenses
Martínez, Allan; Chaves, Natalia; Cátedra René Morales Carazo de Emprendimiento; Schill, RyanCase INCAE-31269_SStrategyGracias a su exitoso desempeño como exportadora, Laura Bonilla asume la presidencia de la Cámara de Exportadores Costarricenses (CADEXCO), la cual enfrentaba una complicada situación financiera. Bonilla se propone sacar a CADEXCO adelante y darle la voz que la organización merece. Como exportadora, Bonilla conoce de primera mano las necesidades de la comunidad exportadora y enfoca su gestión en luchas por mejorar la situación de los exportadores ...Starting at €8.20
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BioTD: Biotechnology Developers
Sanz, Luis J.; Carrion Saavedra, Jorge Luis; Centro de InvestigacionesCase INCAE-12405-EFinanceWith an important proposal that will multiply its sales more than 20 times, bioTD is exploring the main outside financing options available. This company located in Costa Rica manufactures biotechnology products and medical devices and is analysing several options to finance a proposal that will multiply its sales more card financing. This has forced Dr. Wiscovitch and his partners to look for outside financing. They are considering several optio...Starting at €8.20
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Costa Rica Beer Factory: Preparándose Para una Eventual Salida
Hernández Velásquez, Santiago; Vellojín Helíaz, Marcela; Cátedra René Morales Carazo de EmprendimientoCase INCAE-31286_SFinanceEl caso refleja la situación de Costa Rica Beer Factory, una empresa que integra restaurantes con un concepto innovador en las recetas y en la decoración de los locales, tipo jardines, con una fábrica de cerveza artesanal. El modelo tiene tal éxito que ráStarting at €8.20
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Familia Bonilla Coto: Innovadores en la Exportación Agrícola
Martínez, Allan; Chaves, Natalia; Cátedra René Morales Carazo de Emprendimiento; Schill, RyanCase INCAE-31266_SEntrepreneurshipProductos Congelados Bajo Cero (PCBC) nace como un spin-off de B&C Exportadores, dada la necesidad de procesar el producto de segunda calidad, con el propósito de añadirle valor a los productos exportados y facilitarle la vida a muchas mujeres que al participar en el mercado laboral, tenían menos tiempo para preparar los alimentos. Tanto B&C exportadores como PCBC aspiraban a continuar creciendo al adaptarse a las tendencias del mercado y añadirl...Starting at €8.20