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Nordstrom: The Workplace Violence Dilemma
Stewart Robert Miller; Pamela PaziotopoulosCase IVEY-9B17C005-ELeadership and People ManagementBlack Friday, the day after American Thanksgiving, marked the official start of the Christmas shopping season in the United States. It was a day that generally brought smiles to the executives of retailing giant Nordstrom, Inc. (Nordstrom). However, on November 28, 2014, Nordstrom had to deal with the tragic loss of a seasonal worker at a Nordstrom store in downtown Chicago. She had been killed in a workplace violence incident involving her forme...Starting at €8.20