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iQmetrix: The Customer Is Always Right
Collection: Ivey Business School (Canada)Ref.: IVEY-9B16M028-EPublished: Feb 26, 2016Reviewed: Feb 26, 2016Format: PDFPages: 10Language: English - Case
GM: The Opel Decision
Collection: Ivey Business School (Canada)Ref.: IVEY-9B10M022-EPublished: Mar 8, 2010Reviewed: Mar 22, 2010Format: PDFPages: 19Language: English - Case
RONA Inc.- Dealing with Recession
Collection: Ivey Business School (Canada)Ref.: IVEY-9B09M076-EPublished: Oct 15, 2009Format: PDFPages: 19Language: English - Case
University Health Network (UHN): The MOE-MAR Initiative
Collection: Ivey Business School (Canada)Ref.: IVEY-9B06E013-EPublished: Feb 5, 2010Format: PDFPages: 25Language: English - Case
Canadian Air Transport Security Authority (CATSA)
Collection: Ivey Business School (Canada)Ref.: IVEY-9B06E018-EPublished: Feb 27, 2007Reviewed: Sep 17, 2009Format: PDFPages: 10Language: English - Teaching Note
Dartmouth-Hitchcock Medical Center: Spine Care, Teaching Note
Collection: HBSP (USA)Ref.: HBS-610068-EPublished: Apr 5, 2010Format: PDFPages: 21Language: English - Case
New Balance Athletic Shoe, Inc. (Abridged)
Collection: HBSP (USA)Ref.: HBS-613006-EPublished: Nov 16, 2012Format: PDFPages: 15Language: English - Case
Mayo Clinic: The 2020 Initiative
Collection: HBSP (USA)Ref.: HBS-615027-EPublished: Sep 3, 2014Reviewed: Mar 10, 2016Format: PDFPages: 29Language: English - Case
The I-PASS Patient Handoff Program
Collection: HBSP (USA)Ref.: HBS-615069-EPublished: Mar 17, 2015Format: PDFPages: 11Language: English - Case
Weathering the Storm at NYU Langone Medical Center
Collection: HBSP (USA)Ref.: HBS-616026-EPublished: Feb 3, 2016Reviewed: Feb 26, 2018Format: PDFPages: 33Language: English