HBSP (USA)
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Virginia Mason Medical Center (Spanish version)
Bohmer, Richard; Ferlins, Erika M.Case HBS-608S03Service and Operations Managementhow to institute a production model in health care.Starting at €8.20
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Tektronix, Inc.: Global ERP Implementation (Spanish Version)
Austin, Robert D.; Nolan, Richard L.; Westerman, George; Cotteleer, MarkCase HBS-608S10Service and Operations ManagementExámenes de la aplicación de una solución de planificación de recursos empresariales (ERP) en los tres de sus divisiones de negocio globales de Tektronix. Este caso cuenta la historia de tres implementaciones, cada uno con su propio carácter y requisitos. gestores de Tektronix necesarios para sincronizar los requerimientos de cada división con la necesidad general de la compañía para estandarizar las prácticas comerciales y su deseo de adherirse ...Starting at €8.20
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Virginia Mason Medical Center (Abridged) (Spanish version)
Bohmer, RichardCase HBS-614S01Service and Operations Managementhow to institute a production model in health care.Starting at €8.20
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Managing Orthopaedics at Rittenhouse Medical Center
Bohmer, Richard; Huckman, Robert S.; Bozic, Kevin J.; Weber, JamesCase HBS-607152-EService and Operations ManagementConsiders the issues associated with running multiple business models--a private practice and an academic faculty practice--within the confines of the orthopaedics department of a single medical center. Students assume the role of Neela Wilson, Executive Director of Rittenhouse Medical Center, in managing the operational requirements of, and organizational tensions created by, these competing models. In analyzing the case, students have the oppor...Starting at €8.20
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The iPhone at IVK
Nolan, Richard L.; Austin, Robert D.Case HBS-911413-EInformation TechnologiesThe CIO addresses a decision to replace salesmen netbook PC's with iPhones, including converting the company's sales and customer applications to the iPhone platformStarting at €8.20
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Managing Orthopaedics at Rittenhouse Medical Center (Spanish version)
Bohmer, Richard; Huckman, Robert S.; Bozic, Kevin J.; Weber, JamesCase HBS-617S06Service and Operations Management(1) gain a better understanding of operational focus and the concept of a "focused factory" in health care, (2) consider the concept of a "factory within a factory" in the context of an academic medical center, and (3) build an appreciation of the managerial challenges associated with operating related, and often competing, business units within the same organization.Starting at €8.20
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Virginia Mason Medical Center (Abridged)
Bohmer, RichardCase HBS-610055-EService and Operations ManagementIn 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent competition. Considerable change was imminent. Within his first few months, Kaplan had rallied the organization around a new strategic direction: to become the quality leader in health c...Starting at €8.20
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Information Technology and the Board of Directors (Spanish version)
Nolan, Richard L.; McFarlan, F. WarrenArticle HBS-R0510FInformation TechnologiesEver since the Y2K scare, boards have grown increasingly nervous about corporate dependence on information technology. Since then, computer crashes, denial of service attacks, competitive pressures, and the need to automate compliance with government regulations have heightened board sensitivity to IT risk. Unfortunately, most boards remain largely in the dark when it comes to IT spending and strategy, despite the fact that corporate information ...Starting at €8.20
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Managing Orthopaedics at Rittenhouse Medical Center, Teaching Note
Huckman, Robert S.; Bohmer, RichardTeaching Note HBS-610070-EService and Operations ManagementTeaching Note for [607152].Starting at €0.00