Default Category
-
Human-Centered Service Design (Spanish version)
Buell, Ryan W.; Otazo, AndrewCase HBS-617S03Service and Operations ManagementTeach this case online with new suggestions added to the Teaching Note. This case study includes mandatory video elements, which are integrated into the pre-class assignment for students and the classroom teaching plan for instructors. Information on how to access and use these multimedia components is included in the Teaching Note. The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and pr...Starting at €8.20
-
Controles de capital en Chile en la década de 1990 (B)
Alfaro, Laura; Di Tella, Rafael; Vogel, IngridCase HBS-706S29EconomicsComplementa el caso (A).Starting at €5.74
-
Controles de capital en Chile en la década de 1990 (A)
Alfaro, Laura; Di Tella, Rafael; Vogel, IngridCase HBS-706S32EconomicsEn 1991, Chile adoptó un marco de controles de capital se centró en la reducción de los flujos masivos de inversión extranjera que entra en el país ya que las tasas de interés internacionales se mantuvieron bajos. Las entradas de capital en peligro la capacidad del Banco Central para manejar el tipo de cambio dentro de una banda flotante, cuyo objetivo era el tiempo para bajar tasa de inflación de Chile a nivel internacional. Hasta la crisis fina...Starting at €8.20
-
Bolivia: Globalización, Soberanía o Democracia
Di Tella, Rafael; Pill, Huw; Vogel, Ingrid; Violand, Cinthia Fernholz; Gomez, Miguel Lopez De SilCase HBS-707S22EconomicsDescribe el programa de estabilización económica implementada por el gobierno boliviano en 1985 a 1986 y su impacto en el proceso de desarrollo en Bolivia.Starting at €8.20
-
IDEO: Human-Centered Service Design, Teaching Note
Buell, Ryan W.Teaching Note HBS-616038-EService and Operations ManagementThe case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape, a team of IDEO designers have been hired by Cineplanet, the leading movie cinema chain in Peru, to reinvent the movie-going experience for Peruvians. Cineplanet wishes to better al...Starting at €0.00
-
La Paradoja Argentina: El Crecimiento Económico y la Tradición Populista
Di Tella, Rafael; Vogel, IngridCase HBS-706S27EconomicsDescribe el desarrollo político y económico en la Argentina desde 1900 hasta 1989, con un enfoque en el papel de Perón y el populismo. Un reescrito versión de un caso anterior.Starting at €8.20
-
China: Flotar o no Flotar (B) Calendario de cambios relevantes del Renminbi chino
Alfaro, Laura; Di Tella, Rafael; Vogel, Ingrid; Kim, Renee; Russell, WilliamCase HBS-707S11EconomicsEl 21 de julio, 2005, China revaluó su tipo de cambio cuasi-fijo década de duración de aproximadamente 8,28 yuanes por dólar EE.UU. un 2,1% a 8,11% y, al mismo tiempo, introdujo un sistema de tipo de cambio más basado en el mercado. Muchos analistas y economistas se mostraron decepcionados con lo que consideraban un cambio muy pequeño y pidieron una mayor flexibilidad en el tipo de cambio dólar-yuan EE.UU.. Proporciona una línea de tiempo de más ...Starting at €5.74
-
La Crisis de 2001 en Argentina: Una suspensión de pagos patrocinada por el FMI (B)
Di Tella, Rafael; Vogel, IngridCase HBS-709S23EconomicsComplementa el caso (A).Starting at €5.74
-
IDEO: Human-Centered Service Design
Buell, Ryan W.; Otazo, AndrewCase HBS-615022-EService and Operations ManagementTeach this case online with new suggestions added to the Teaching Note. This case study includes mandatory video elements, which are integrated into the pre-class assignment for students and the classroom teaching plan for instructors. Information on how to access and use these multimedia components is included in the Teaching Note. The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and pr...Starting at €8.20
-
Compass Group: The Ascension Health Decision
Buell, Ryan W.Case HBS-615026-EService and Operations ManagementIn 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of Ascension's hospitals. Compass employs a "sectorized" approach to deliver service through a portfolio of focused brands, each of which targets focused groups of customers with specifi...Starting at €8.20