Ivey Business School (Canada)
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CCS Logistics: Culture Change Driving Accountability and Responsibility
Amy Moore; Maxine Jaffit; Tanya StevensCase IVEY-W31505-ELeadership and People ManagementThe case features Ina Botha, executive director for South Africa-based Commercial Cold Storage and Logistics (CCS Logistics), critically reflecting on the lessons learned during her tenure leading the organization. Botha initiated and led a three-and-a-half-year culture change journey, which helped improve accountability and results. Now that she was considering a larger role within the organization’s parent company, Oceana Group, she reflected o...Starting at €8.20
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Technology Driven Transformation at Comair Limited
Maxine Jaffit; Caren Scheepers; Jabu MaphalalaCase IVEY-9B15C003-ELeadership and People Management, StrategyComair Limited was South Africa’s largest private airline and consisted of British Airways SA and the low-cost airline kulula.com. After acquiring more fuel-efficient aircraft, Comair decided to adopt Sabre, a reservation and scheduling technology platform. Initially, some Comair executives thought that the Sabre implementation was an IT project, but they soon realized that all employees were affected and that a culture change was required to suc...Starting at €8.20
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T-Systems South Africa: Contextual Leadership of Shared Value
Caren Scheepers; Abdullah Verachia; Sheila MotsepeCase IVEY-9B18C024-EAccounting and ControlIn June 2017, the managing director of T-Systems South Africa (TSSA) was considering how best to inspire stakeholders to join his movement towards contributing positively to nation building in South Africa. TSSA had experienced some success in setting up information and communication technology systems and academies to create jobs and to create shared value, but it needed to overcome a threshold to exert its influence over a broader level within ...Starting at €8.20
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T-Systems South Africa: Commencing Turnaround through Women’s Contextual Leadership
Caren Scheepers; Sheila MotsepeCase IVEY-9B18C045-ELeadership and People Management, StrategyIn late 2016, the board chair of T-Systems South Africa (TSSA), an information technology outsourcing company, faced a new challenge. As the previous chief executive officer (CEO) of the company, the board chair had moved the company from declining revenuStarting at €8.20