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RBC Mobile Wallet
Nicole R.D. Haggerty; Binny Samuel; Ramasastry ChandrasekharCase IVEY-9B16E008-EInformation TechnologiesIn October 2012, the executive vice-president (EVP) at the Royal Bank of Canada (RBC), Canada's leading bank, faced managerial dilemmas with regard to the launch of a mobile wallet. RBC had developed a cloud-based application that differed from industry standard SIM card–based payment methods. The EVP was evaluating areas of contrast between the two models as part of arriving at a decision. There was likelihood that the cloud solution was disrupt...Starting at €8.20
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Canadian Tire: Business Intelligence in 2008
Nicole R.D. Haggerty; Ken MarkCase IVEY-9B08E008-EInformation TechnologiesIn March 2008, the vice-president of governance, architecture, and corporate and diversified businesses for Canadian Tire Corporation (CTC) felt confident that the Business Intelligence (BI) system that had been scheduled to be implemented in 2005 was now ready for implementation. The right people and processes were now in place. With the right people involved at different levels in the organization and several process-related initiatives, CTC's ...Starting at €8.20
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For the Love of Good Food: The pLateTrace Project (A)
Nicole R.D. Haggerty; Andrea Jang; Rebecca LiuCase IVEY-9B09E006-EEntrepreneurship, Information Technologies, Marketing, StrategyVineland Research and Innovation Center, a not-for-profit organization looking to work with the Ontario local food industry, has requested two researchers to analyze the local food business landscape and propose a technology-driven solution that connects farmers in the Niagara region with buyers in Toronto. The case illustrates the challenges faced by each stakeholder in the local food supply chain, and allows students to analyze the farming and ...Starting at €8.20
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For the Love of Good Food: The pLateTrace Project (B)
Nicole R.D. Haggerty; Andrea Jang; Rebecca LiuCase IVEY-9B09E007-EEntrepreneurship, Information Technologies, Marketing, StrategyThis (B) case to For the Love of Good Food: The pLateTrace Project (A), product #9B09E006, allows students to synthesize their findings and assessments from the (A) case to recommend a viable, financially sustainable technology-based solution that generates long-term benefits for the multiple parties who would be involved. Given the current focus on local food and environmental responsibility, pLateTrace is a very relevant case that raises awaren...Starting at €5.74
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Harry Rosen: Digitizing Customer Relationships
Vania Sakelaris; Nicole R.D. HaggertyCase IVEY-W27514-EInformation Technologies, StrategyIan Rosen, the recently appointed executive vice-president of Digital and Strategy at Harry Rosen Inc. (Harry Rosen), a successful men’s retail chain founded by Ian’s grandfather in 1954, must decide on a technology solution to support the advancement of his proposed digital strategy for Harry Rosen. The decision-making challenges he is encountering in early 2020 are compounded by the onset of the global pandemic and resulting impacts on the luxu...Starting at €8.20
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Saskatchewan Provincial Park Campsite Management and Reservation System
Nicole R.D. Haggerty; William BonnerCase IVEY-9B11E029-EInformation Technologies, Service and Operations ManagementThe manager of Visitor Services with Saskatchewan Park Services was thinking ahead to next year, even though 2011 was still four months away. Park Services had experienced a number of turbulent years around the provincial park campground reservation system. While the problems experienced were largely invisible to the public, over the years the behind-the-scenes actions required to process campground reservations had placed an onerous burden on Pa...Starting at €8.20
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Canadian Tire: Business Intelligence in 2006
Nicole R.D. Haggerty; Ken MarkCase IVEY-9B08E007-EInformation TechnologiesIn March 2006, the divisional vice-president of enterprise information technology for Canadian Tire Corporation (CTC) noted that the Business Intelligence (BI) system had not yet been implemented. Slow but steady steps were taken by his team but the implementation was one year behind. It was becoming evident that BI was not just about technology; the right people and processes had to be in place. The divisional vice-president wondered what his pr...Starting at €8.20