Ivey Business School (Canada)
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Toys "R" Us Canada: Is Playtime Over
Steven Campbell; Kelly WhiteheadCase IVEY-9B18M167-EStrategyIn June 2018, Toys "R" Us, Inc. officially closed its doors in the United States and left the US retail landscape, marking the demise of the former "category killer." Although Toys "R" Us (Canada) Ltd. had survived eight months of bankruptcy protection, it found itself fighting two concurrent battles: clarifying the confusion regarding its lack of inclusion in the closure of the 735 US locations, and addressing the desperate need to rebrand in a ...Starting at €8.20
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VCayr: Managing Sexual Harassment
Yasser RahrovaniCase IVEY-9B21C019-EInformation Technologies, Leadership and People ManagementVCayr was a not-for-profit social service organization that connected individuals through its social media platforms and community events. In January 2019, an organizational member and an active project manager at VCayr reported to a friend and board director that she was sexually harassed by another board director at VCayr. The friend and director had to decide how to manage the situation. He was aware of the severity of sexual harassment and th...Starting at €8.20
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MTS: Strategies for Managing Social Media Platforms
Yasser RahrovaniCase IVEY-9B19E021-EDecision Analysis, Entrepreneurship, Information TechnologiesMontreal Toheed Society (MTS), a community-based organization founded in 2012, has adopted various social media technologies to capture member interactions and to make the work of its board of directors more efficient and effective. The organization attempted to meet its needs by using JomSocial at first, followed later by Viber. MTS was partially successful in reaching its social media goals by implementing the Viber platform. The organization i...Starting at €8.20
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Loblaw in Canada's Stagnant Grocery Market
Ruhama Quadir; Kelly WhiteheadCase IVEY-9B17M169-EStrategyIn September 2016, Loblaw Companies Limited (Loblaw), Canada’s largest grocery retailer, was facing disappointing financial results, with net income in the previous quarter down 14.6 per cent from 2015. The chairman of Loblaw, needed to evaluate how to move forward in an increasingly competitive industry. With Sobeys Inc. at a close second to Loblaw’s market share and with food inflation significantly affecting the prices of produce, the chairman...Starting at €8.20
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Furniture Bank: Entrepreneurial Growth in the Social Sector
Derrick Neufeld; Yasser RahrovaniCase IVEY-9B16E040-EEntrepreneurship, Information TechnologiesIn 2015, the executive director of Furniture Bank had successfully managed the Toronto social-service agency by turning a $300,000 net loss two years prior into a $100,000 net income. He had employed a variety of strategies and information technologies to integrate and rationalize business processes that resulted in significant productivity and performance improvements. However, Furniture Bank, which collected unneeded furnishings from donors and...Starting at €8.20