HBSP (USA)
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Shouldice Hospital Ltd.
Heskett, James L.Case HBS-683068-EService and Operations ManagementVarious proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity and organizational analysis, describes a well-focused, well-managed medical service facility that may well point the way to future economies in the field.Starting at €8.20
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Silvio Napoli at Schindler India (A) (Spanish version)
Yoshino, Michael Y.; Bartlett, Christopher A.; Fagan, Perry L.Case HBS-304S24StrategyTeach this case online with new suggestions added to the Teaching Note. A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters as a strategic planner. This case focuses on three core strategic decisions he must make as his plan is challenged by his local Indian management team and Schindler's European plants supplying him. A rewritten version of an ...Starting at €8.20
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Shouldice Hospital Ltd. (Spanish version)
Heskett, James L.Case HBS-602S01Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity and organizational analysis, describes a well-focused, well-managed medical service facility that may well point the way to future economies in the field.Starting at €8.20
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Silvio Napoli at Schindler India (B) (Spanish version)
Yoshino, Michael Y.; Fagan, Perry L.Case HBS-305S04StrategyTeach this case online with new suggestions added to the Teaching Note. Supplements the (A) case. This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details.Starting at €5.74