Ivey Business School (Canada)
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Jucai Human Resource Development: Empowering through Data
Haibo Hu; Yiqin Wang; Chen Liu; Meiju Fei; Fan Yu; William Wei; Victor BilodeauCase IVEY-W25807-EInformation Technologies, StrategyThe founder of Jucai Human Resources Development Co., Ltd. had witnessed the development of China’s human resources service industry over the previous 20 years. In the company’s early stages, it had mainly relied on the advantage of information asymmetry of the Internet to carry out online recruitment services. But from 2015, the founder became interested in and confident about the prospects of providing a talent assessment service for public ins...Starting at €8.20
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Pet Care Veterinary Services
Elizabeth M.A. Grasby; Jason StornelliCase IVEY-9B07M042-EStrategyThe spring of 2002 had been grueling for the owner of Pet Care Veterinary Services, a small-animal veterinary practice with two clinics in Southwestern Ontario. Everything seemed to be going wrong at Pet Care's Avery, Ontario location. Profitability was disappointing, medication had disappeared, and the owner had serious concerns about her associate veterinarian's quality of animal care. The owner wondered what would be her best course of action....Starting at €8.20
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Hospital Software Solutions (A)
Elizabeth M.A. Grasby; Jason StornelliCase IVEY-9B07C018-ELeadership and People ManagementThe customer care team lead at Hospital Software Solutions was becoming increasingly distressed in her workplace. Her supervisors were not managing her or the department effectively; her responsibilities did not align with her job description; she was being blamed for computer system failures; and she felt she was being viewed as the office slacker. The case provides for the application of theoretical concepts surrounding leadership, power/influe...Starting at €8.20
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Hospital Software Solutions (B)
Elizabeth M.A. Grasby; Jason StornelliCase IVEY-9B07C019-EKnowledge and Communication, Leadership and People ManagementThe customer care team lead (team lead) decides to attend a town hall meeting with the company's president and publicly air her concerns about computer system problems. This action appears to help resolve the system's problems but her supervisor rates her poorly on a performance review, possibly motivated by the team lead's actions at the town hall meeting. She must find a way to resolve her issues at Hospital Software Solutions without ruining h...Starting at €5.74
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Ebidding: Taking Advantage of a Window of Opportunity during COVID-19
Haibo Hu; Fan Yu; Chunbing Mao; Haitao Lu; Meiju Fei; William WeiCase IVEY-W24978-EStrategyEbidding, Shanghai Huizhao Information Technology Co., Ltd.’s key product, was China’s only “Internet+” integrated bidding and procurement service provider, integrating supply chain management consulting, project implementation, and electronic bidding platform operation. Its main business was to provide enterprises with a full-process electronic bidding and procurement solution. The Ebidding team had developed a full-process electronic bidding pl...Starting at €8.20