HBSP (USA)
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Why "I'm Sorry" Doesn't Always Translate
Maddux, William W.; Kim, Peter H.; Okumura, Tetsushi; Brett, JeanneArticle HBS-F1206B-ELeadership and People ManagementResearch focused on Japan and America shows that a seemingly simple concept, the apology, is interpreted very differently by different cultures. Only by understanding such differences can executives use it as a tool for facilitating negotiations, resolving conflicts, and repairing trust--of increasing importance in today's global world.Starting at €8.20
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Inside Procter & Gamble's New Model for Innovation (Spanish version)
Huston, Larry; Sakkab, NabilArticle HBS-R0603CStrategyThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. For generations, Procter & Gamble generated most of its phenomenal growth by innovating from within--building global research facilities and hiring the best talent in the world. Back when companies were smaller and the world was less competitive, that model worked ...Starting at €8.20
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Connect and Develop: Inside Procter & Gamble's New Model for Innovation
Huston, Larry; Sakkab, NabilArticle HBS-R0603C-EStrategyThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. For generations, Procter & Gamble generated most of its phenomenal growth by innovating from within--building global research facilities and hiring the best talent in the world. Back when companies were smaller and the world was less competitive, that model worked ...Starting at €8.20