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Best Buy Co., Inc.: Customer-Centricity, Teaching Note
Lal, RajivTeaching Note HBS-509074-EMarketingTeaching Note for [506055].Starting at €0.00
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MasterCard: Driving Financial Inclusion
Gupta, Sunil; Lal, Rajiv; Kindred, NatalieCase HBS-515035-EMarketingMasterCard CEO Ajay Banga was investing significant time and attention to increase financial inclusion among individuals with historically no access to banking or financial services in countries around the world with large underserved populations. The effort included partnerships with governments and banks to issue MasterCard branded debit cards to millions of individuals. Financial inclusion could potentially help these individuals by increasing...Starting at €8.20
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Lapdesk Company: A South African FOPSE
Isenberg, Daniel J.Case HBS-808008-EEntrepreneurshipTo maximize their effectiveness, color cases should be printed in color. Shane Immelman, founding CEO of Lapdesk (South Africa), is facing several acute problems: a conflict between his director of marketing and his director of field operations; a dramatic increase in prices by a key supplier; and a major strategic alliance that does not seem to be moving forward. Lapdesk is a for profit social enterprise (FOPSE) dedicated to eradicating the shor...Starting at €8.20
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Tanpin Kanri: Práctica Minorista de Seven-Eleven Japan
Lal, Rajiv; Han, ArarCase HBS-507S06MarketingToshifumi Suzuki, presidente y CEO de los Siete y me Holding Co., fue ampliamente reconocido como el cerebro detrás de aumento espectacular de Seven-Eleven Japón. Aunque Seven-Eleven Japón comenzó como un pequeño licenciatario de la cadena de tiendas estadounidense 7-Eleven, Inc. (entonces Southland Corp.) en 1974, se convirtió en el mayor minorista taquillera en Japón, eclipsando las ventas de su entonces los padres Ito-Yokado . Para el año 2005...Starting at €8.20
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Purolator Courier Ltd.
Lal, Rajiv; Ross, CatherineCase HBS-508054-EMarketingOn a fall day in September 2003, Robert Swanborough made his way down a thickly carpeted hallway in Purolator's headquarters in Toronto, Canada, toward a meeting with his two deputies. Several months earlier, Swanborough, then vice-president of Marketing, had been named vice-president for Sales Effectiveness atop a transformed sales division. The previous week, the team had presented to top management the results of the customer segmentation rese...Starting at €8.20
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Purolator Courier, Ltd. Teaching Note
Lal, RajivTeaching Note HBS-510087-EMarketingTeaching Note for 508054.Starting at €0.00
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Betting on Blockchain (Spanish version)
Lal, Rajiv; Johnson, ScottCase HBS-519S15StrategyIn March 2018, international shipping giant Maersk is getting ready to debut a trade digitization platform. Maersk hopes the platform will help streamline global trade since shipping goods internationally is an extraordinarily complicated and inefficient process. Maersk intends for stakeholders throughout the supply chain to utilize the platform, including its competitors. Blockchain, made famous through cryptocurrency, will power part of the p...Starting at €8.20
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Lapdesk Goes Global - Africa First
Isenberg, Daniel J.Case HBS-809066-EEntrepreneurshipShane Immelman, founding CEO of the Lapdesk Company of South Africa, is facing a number of challenges in taking Lapdesk from South Africa and into the rest of the African continent. How should the African strategy be different from that of South Africa? What is the appropriate structure?Starting at €8.20
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The Lapdesk Company: A South African FOPSE, Teaching Note
Isenberg, Daniel J.Teaching Note HBS-809156-EEntrepreneurshipTeaching Note for [808008].Starting at €0.00