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Calgary Drop-In Centre: Donor Information System
Derrick Neufeld; Deb Elkink; Michelle Woo; Dennis Dupuis; Dan HausermannCase IVEY-9B17E003-EInformation TechnologiesIn the spring of 2016, the director of finance and administration for the Calgary Drop-In & Rehab Centre was frustrated with the organization’s legacy donor and volunteer information system. The technology platform was outdated, data integrity was out of control, costs were spiralling, and most importantly, required information was not available on demand. The director was concerned that these issues with the organization’s information systems wo...Starting at €8.20
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Mate1.com: Digital Dating Dilemma
Derrick Neufeld; Charles Wasserman; Dharsana Vijayaratnam; Thomas Yuk; Sharon Bir; Deb ElkinkCase IVEY-9B17E015-EEntrepreneurship, Information TechnologiesIn 2017, a successful online dating company, Mate1.com, based in Montreal, was pursuing a two-year goal of increasing revenue by 50 per cent and net operating margin by 15 per cent. However, its ambitions were being hampered by unavoidably high advertising costs, an inadequate reporting system, and a maturing industry life cycle. Should the firm explore new business models and consider acquiring a competitor—or was it time to divest and sell the ...Starting at €8.20
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EPCOR Utilities Inc: Modernizing Alberta's Electricity System
Joel Gehman; Jennifer Keith; Chelsey McLeod; Jolene Proulx; Leanne HedbergCase IVEY-9B18M109-EStrategyIn 2010, EPCOR Utility Inc.’s application to implement new metering technologies was denied by the Alberta Utilities Commission. By 2014, however, several key changes had taken place in regulations and in the cost of smart meters. With another application to the Alberta Utilities Commission due in just four months, the director at EPCOR Utility Inc. was contemplating several options, all of which involved carefully considering the interests of ma...Starting at €8.20