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Paediatric Orthopaedic Clinic at the Children's Hospital of Western Ontario
Robert Klassen; Kellie Leitch; Manpreet HoraCase IVEY-9B08D001-EService and Operations ManagementThe chief of paediatric orthopaedic surgery was very concerned by the long times that the young patients (and their parents) were experiencing in the orthopaedic clinic. Long wait times tended to aggravate the already pent-up distress and concern that the patients were facing. The chief glanced at recently collected data on service times and wondered how the process could be improved, while continuing balancing budgetary pressures to reduce costs...Starting at €8.20
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Canadian Pacific Railway and the Creation of Shareholder Value (A)
Simon, Jan; Tatay, Santiago; Richards, WilliamCase F-895-EFinance, StrategyBy the end of 2011, Green and the financial markets were informed that the hedge fund Pershing Square Capital Management (PSCM), led by founder and CEO Bill Ackman, had increased its share in CPR from 12.4% to 14.2%. Ackman was an "activist" hedge fund manager , known for having made big changes to the boards of the companies that he had invested in as well as having provided his shareholders with handsome returns. In light of this event, Green h...Starting at €8.20
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Paediatric Orthopaedic Clinic at the Children's Hospital of Western Ontario (B)
Mary Gillett; Kellie LeitchCase IVEY-9B10D001-EService and Operations ManagementThe director of the Paediatric Orthopaedic Clinic (the Clinic) at the Children's Hospital of Western Ontario has a better understanding of the process flow and bottlenecks at the Clinic and also has ideas for some possible solutions. The director can turn her thoughts to addressing a recurring issue raised by the hospital's management - how the Clinic's performance should be measured. The director pondered the mission of the hospital, which was t...Starting at €5.74
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Canadian Pacific Railway and the Creation of Shareholder Value (B)
Simon, Jan; Tatay, Santiago; Richards, WilliamCase F-896-EFinance, StrategyBy the end of 2011, it was communicated to Green and the financial markets that the hedge fund Pershing Square Capital Management (PSCM), led by founder and CEO Bill Ackman, had increased its share in CPR from 124% to 14´2%. Ackman was an "activist" hedge fund manager , known for having made big changes to the boards of the companies that he had invested in as well as having provided his shareholders with handsome returns. In light of this event...Starting at €5.74