Ivey Business School (Canada)
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Patient Safety at Grand River Hospital & St. Mary's General Hospital
Murray J. Bryant; Alex Cestnik; Ashok SharmaCase IVEY-9B12M080-EStrategyPatient safety is a critical issue in health care and remains a problem in almost all health care institutions. The challenge is to change the culture so that all providers of care put patient safety as job one. Traditionally physicians have suggested that patient safety is due to individual error. In contrast, patient safety is a system and cultural change. The joint chief of staff at a medium-sized community hospital wants to address patient sa...Starting at €8.20