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Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-107S03Published: Mar 19, 2002Reviewed: Nov 13, 2002Format: PDFPages: 22Language: Spanish - Case
Alcan (A): Anticipating Industry Change
Collection: Ivey Business School (Canada)Ref.: IVEY-9B09M071-EPublished: Dec 8, 2009Format: PDFPages: 18Language: English - Case
Carefirst: the INTEGRATE Care Model
Collection: Ivey Business School (Canada)Ref.: IVEY-9B20E005-EPublished: Feb 27, 2020Reviewed: Feb 27, 2020Format: PDFPages: 13Language: English - Case
SmoothPay: Growing a Mobile Payment User Base
Collection: Ivey Business School (Canada)Ref.: IVEY-9B16E032-EPublished: Nov 7, 2016Reviewed: Nov 7, 2016Format: PDFPages: 10Language: English - Case
Alcan (B): Reacting to the Alcoa Offer
Collection: Ivey Business School (Canada)Ref.: IVEY-9B09N024-EPublished: Dec 8, 2009Format: PDFPages: 12Language: English