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Good Intentions Gone Awry at the National Kidney Foundation
Hwee Sing Khoo; Audrey Chia; Vivien K. G. LimCase IVEY-9B10M017-ELeadership and People Management, StrategyThis case illustrates the rise and fall of the former chief executive officer (CEO) of the National Kidney Foundation (NKF) Singapore, T.T. Durai. In June 2007, Durai was charged with corruption and sentenced to three months in jail. Just less than two years prior, he had been the prolific CEO who had transformed the NKF from a small foundation into Singapore's largest charity, with 21 dialysis centres. Durai spent 37 years of his life volunteeri...Starting at €8.20
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Singapore Mass Rapid Transit: Going Off Track
Vivien K. G. Lim; Nikodemus JayaCase IVEY-9B15C006-ELeadership and People Management, StrategyIn January 2012, Singapore Mass Rapid Transit (SMRT) Corporation’s chief executive officer resigned after two major breakdowns on the North-South Line in December 2011. SMRT was a public transport operator in Singapore, with a transportation network that comprised buses, trains and taxis. The two breakdowns were arguably the largest public transportation incidents in Singapore’s history, prompting public outrage and heavy criticism of the CEO’s q...Starting at €8.20
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Sandalias Finas de Cuernavaca S.A.: Total Quality Management (A) (Spanish version)
Henry W. Lane; John Kamauff; David AgerCase IVEY-9A95CS18Leadership and People Management, StrategyEl presidente y dueño de una pequeña fabrica de zapatos se da cuenta que para que su compañía logre sobrevivir a largo plazo, las operaciones de manufactura necesitarían ser más eficientes. El descenso de las barreras tarifarias habían aumentado el nivel de competencia extranjera en el país, particularmente en la industria del calzado. Él había atendido recientemente a un seminario de Calidad Total (TQC) esponsoreado por una asociación de comerci...Starting at €8.20
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JFDI Asia: Southeast Asia's Leading Accelerator
Sarah L. Y. Cheah; Vivien K. G. Lim; Norvin ChanCase IVEY-9B16M214-EEntrepreneurship, StrategyIn 2010, two entrepreneurs launched Joyful Frog Digital Incubator (JFDI), Southeast Asia’s first start-up accelerator in Singapore. They aimed to help develop Singapore’s start-up environment through a structured program that provided access to early stage funding and mentorship. More than 70 start-ups had graduated from the program, and more than half had raised substantial funding. However, five years later, in 2015, JFDI faced challenges as a ...Starting at €8.20
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Glints: Linking Youths and Jobs
Sarah L. Y. Cheah; Vivien K. G. Lim; Norvin ChanCase IVEY-9B17M018-EEntrepreneurship, StrategyEstablished in 2013, Glints was an online job search service for new graduates, marketing itself as “LinkedIn for youth.” The Singapore-based company was founded by three 21-year-olds who chose to put their university education on hold and forfeit their scholarships in order to pursue their entrepreneurial ambitions. Using the lean start-up approach, Glints pivoted its business model several times before finding a suitable position in a resegment...Starting at €8.20
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Sandalias Finas de Cuernavaca S.A.: Total Quality Management (B) (Spanish version)
Henry W. Lane; John Kamauff; David AgerCase IVEY-9A95CS19Leadership and People Management, StrategyEl presidente y dueño de una pequeña fábrica de zapatos decide implementar la Calidad Total (TQC) en su compañía. Este caso describe los pasos que él siguió, los problemas que enfrentó y las medidas que tomó para corregirlos al introducir la Calidad Total (TQC) entre sus empleados. Este caso fue diseñado para ser usado en conjunción con Sandalias Finas de Cuernavaca S.A. : Total Quality Management (A), caso número 9A95C018.Starting at €5.74