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Microsoft Corporation: Is Stack Ranking the Answer
David Loree; Ken MarkCase IVEY-9B14C031-ELeadership and People ManagementA vice-president of human resources at a technology software provider was reviewing the employee appraisal submissions for her firm. After years of rapid growth, the firm was underperforming relative to its peers and it seemed that part of the problem was its relaxed performance appraisal system. As much had been written about Microsoft Corporation’s stack ranking system, the human resources executive wondered how much she could learn about appra...Starting at €8.20
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RBC: Transforming Transformation (B)
Bernstein, Ethan S.; Gino, Francesca; Sesia, AldoCase HBS-920045-ELeadership and People ManagementIn 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of "enablers of collaboration" (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. HisStarting at €5.74
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London Health Sciences Centre: Talent Development (A)
David Loree; Ken MarkCase IVEY-9B16C049-ELeadership and People ManagementIn 2011, a health care director at London Health Sciences Centre (LHSC) asked one of her managers to review two candidates for promotion to a front-line coordinator position. The manager was tasked with the job of choosing between two promising candidates who were quite different from each other. He had to carefully review the qualifications of the two candidates and determine which one would be better suited to the role. Use with supplement 9B16...Starting at €8.20
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Loss Prevention at Mac's Convenience Stores (A) and (B), Teaching Plan
Gino, Francesca; DeCelles, Katherine; Hull, OliviaTeaching Note HBS-921036-ELeadership and People ManagementTeaching plan for cases 918001 and 918002.Starting at €0.00
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London Health Sciences Centre: Talent Development (B)
David Loree; Ken MarkCase IVEY-9B16C050-ELeadership and People ManagementSupplement for 9B16C049.Starting at €5.74
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RBC: Transforming Transformation (A)
Bernstein, Ethan S.; Gino, Francesca; Sesia, AldoCase HBS-920008-ELeadership and People ManagementIn 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of "enablers of collaboration" (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. HisStarting at €8.20
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Loss Prevention at Mac's Convenience Stores (A)
Gino, Francesca; DeCelles, Katherine; Hull, OliviaCase HBS-918001-ELeadership and People ManagementFaced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention manager at Mac's of Central Canada, looked to standardize safety measures and devise a new way of preventing employee injury. But as a 32-year old with just one year on the job, Sportun had to tailor his message for change carefully to his colleagues, many of whom had worked for Mac's for decades. The case provides an overview of t...Starting at €8.20
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Loss Prevention at Mac's Convenience Stores (B)
Gino, Francesca; DeCelles, Katherine; Hull, OliviaCase HBS-918002-ELeadership and People ManagementSupplement to 918-001. The case describes the inventive approaches to retail crime prevention that Sean Sportun, security and loss prevention manager at Mac's Convenience Stores, implemented between 2007 and 2017.Starting at €5.74