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Paediatric Orthopaedic Clinic at the Children's Hospital of Western Ontario
Robert Klassen; Kellie Leitch; Manpreet HoraCase IVEY-9B08D001-EService and Operations ManagementThe chief of paediatric orthopaedic surgery was very concerned by the long times that the young patients (and their parents) were experiencing in the orthopaedic clinic. Long wait times tended to aggravate the already pent-up distress and concern that the patients were facing. The chief glanced at recently collected data on service times and wondered how the process could be improved, while continuing balancing budgetary pressures to reduce costs...Starting at €8.20
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Building Sustainable Distribution at Walmart Canada
Robert Klassen; P. Fraser Johnson; Asad ShafiqCase IVEY-9B13D010-EService and Operations Management, StrategyThe director of logistics at Walmart Canada, was developing plans for a new distribution centre in Alberta. Senior management had presented her with a challenge: why not build the most sustainable distribution centre in the world? Yet, much remained unclear about how to translate this challenge into specific actions, while keeping in mind corporate goals for sustainability. Her team now was exploring three options that promised to be significantl...Starting at €8.20
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Investment Advice for Grace Osbourne
Simon, JanCase F-904-EFinanceWhile looking at both Grace's estimated yearly expenses (Exhibit 1) and her investment portfolio (Exhibit 2) - divided into two funds - she tried to remember what her instructor in wealth management had said about portfolio diversification, traditional and alternative asset classes, financial advice, taxes and correlation coefficients (Exhibit 3). She wanted to give Grace her best advice.Starting at €8.20
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Canadian Pacific Railway and the Creation of Shareholder Value (A)
Simon, Jan; Tatay, Santiago; Richards, WilliamCase F-895-EFinance, StrategyBy the end of 2011, Green and the financial markets were informed that the hedge fund Pershing Square Capital Management (PSCM), led by founder and CEO Bill Ackman, had increased its share in CPR from 12.4% to 14.2%. Ackman was an "activist" hedge fund manager , known for having made big changes to the boards of the companies that he had invested in as well as having provided his shareholders with handsome returns. In light of this event, Green h...Starting at €8.20
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Santa's Workshop (B). Forecasting and Diagnosis
Simon, JanCase F-949-EFinanceThe case uses an original setting (Santa?s Workshop) to discuss aspects of operational finance decision-making. Using the framework explained in FN-471-E (Operational Finance II: Diagnosis and Forecasting), it provides the users of the case to apply the framework. The case is written for discussion of diagnosis and action plan. The A-case discusses previous part of the analysis (Analysis and Diagnosis of the situation as is).Starting at €5.74
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Metropolitan College
P. Fraser Johnson; Robert KlassenCase IVEY-9B09D012-EService and Operations ManagementA manager of Student Services at a small college was very concerned about the delays and costs of processing student registrations during the annual orientation week. She glanced at recently collected data on processing times for the six major steps that the registration process required. She wondered how the process might be improved while balancing budgetary pressures to reduce costs.Starting at €8.20
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Santa's Workshop (A): Analysis and Diagnosis
Simon, JanCase F-948-EFinanceThe case uses an original setting (Santa's Workshop) to discuss aspects of operational finance decision-making. Using the framework explained in FN-470-E (Operational Finance I: A Model of Analysis), it provides the opportunity for the users of the case to apply the framework. The case is written for discussion of the analyses (business analysis, economic analysis, financial analysis and cash analysis) and diagnosis (of economic and financial pro...Starting at €8.20
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Canadian Pacific Railway and the Creation of Shareholder Value (B)
Simon, Jan; Tatay, Santiago; Richards, WilliamCase F-896-EFinance, StrategyBy the end of 2011, it was communicated to Green and the financial markets that the hedge fund Pershing Square Capital Management (PSCM), led by founder and CEO Bill Ackman, had increased its share in CPR from 124% to 14´2%. Ackman was an "activist" hedge fund manager , known for having made big changes to the boards of the companies that he had invested in as well as having provided his shareholders with handsome returns. In light of this event...Starting at €5.74
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Investing Sustainably at Ontario Teachers' Pension Plan
Robert Klassen; Cory TanakaCase IVEY-9B14N020-EFinance, Service and Operations ManagementIn early 2014, the senior vice-president of the Ontario Teachers' Pension Plan is considering two investment opportunities in the oil and gas industry brought forward by his team. He is trying to understand how to ensure that the principles underpinning responsible investing are incorporated in the decision about which to choose. Each investment looks very attractive, but a growing stream of controversies surrounding oil sands extraction, pipelin...Starting at €8.20
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World Tailors: Stitching Together a Plan for Growth
Robert Klassen; Kelsey TaylorCase IVEY-9B18D020-EEntrepreneurship, StrategyThe director of World Tailors, a small Canadian manufacturer that employed immigrant and refugee women to sew high-quality aprons, napkins, and market bags, wondered how all of the needed products would be completed for the 2017 December holiday season. During the past seven years, demand for World Tailor products had steadily increased from craft markets, online orders, and retail stores. How could the capacity of its current operations be bette...Starting at €8.20