HBSP (USA)
- Case
La Estrategia de Captación de Clientes de Internet en Bankinter
Collection: HBSP (USA)Ref.: HBS-104S02Published: Feb 12, 2003Reviewed: May 22, 2003Format: PDFPages: 19Language: Spanish - Case
Emergia: Driving Profitability on Help Desk Contracts
Collection: HBSP (USA)Ref.: HBS-111048-EPublished: Sep 28, 2010Reviewed: Jan 30, 2012Format: PDFPages: 24Language: English - Case
Multiasistencia: Redefining the Relationship with Its Service Professionals
Collection: HBSP (USA)Ref.: HBS-113143-EPublished: Jun 17, 2013Format: PDFPages: 8Language: English - Case
Jieliang Phone Home! (A)
Collection: HBSP (USA)Ref.: HBS-609080-EPublished: Feb 15, 2009Reviewed: Jul 26, 2012Format: PDFPages: 15Language: English - Case
Jieliang Phone Home! (B)
Collection: HBSP (USA)Ref.: HBS-609081-EPublished: Feb 15, 2009Reviewed: Jul 26, 2012Format: PDFPages: 9Language: English - Case
Caja España: Dirigiendo las Sucursales para Vender (B)
Collection: HBSP (USA)Ref.: HBS-105S07Published: Aug 3, 2004Reviewed: Sep 27, 2004Format: PDFPages: 2Language: Spanish - Case
Bankinter: Instalando el simulador hipotecario en las sucursales
Collection: HBSP (USA)Ref.: HBS-108S08Published: May 4, 2007Format: PDFPages: 14Language: Spanish - Case
Daqi
Collection: HBSP (USA)Ref.: HBS-309113-EPublished: May 21, 2009Reviewed: Jul 27, 2011Format: PDFPages: 31Language: English - Case
Henkel Iberica (A)
Collection: HBSP (USA)Ref.: HBS-105023-EPublished: Mar 23, 2005Format: PDFPages: 12Language: English - Case
Bancaja: Developing Customer Intelligence (A)
Collection: HBSP (USA)Ref.: HBS-107055-EPublished: Feb 14, 2007Reviewed: May 14, 2008Format: PDFPages: 16Language: English