HBSP (USA)
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Leading Culture Change at SEB
Edmondson, Amy C.; Corsi, ElenaCase HBS-621074-ELeadership and People ManagementThe Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on strategic challenges and improved decision making processes. Chief Risk Officer Magnus Agustsson believed that the rest of SEB should go through a similar program. But it was not clear h...Starting at €8.20
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Addleshaw Goddard LLP (Abridged)
Eccles, Robert G.; Edmondson, Amy C.; Weber, JamesCase HBS-413064-ELeadership and People ManagementAddleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever who holds a Ph.D. in Strategic Leadership Development. The mission of the CDC is to improve the capabilities of clients' in-house legal departments by making them better partners wi...Starting at €8.20
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Responsive Working at PepsiCo UK (B): Streamlining Agility
Edmondson, Amy C.; Boghossian Staples, NancyCase HBS-621077-ELeadership and People ManagementFacing a significant decline (downward trend) in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working ("Responsive Working"), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9 codified practices that employees can be trained in to use as part of their daily work. The team structures - called SLAM teams - are put together following strict...Starting at €5.74
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Richmond Events (Spanish Version)
Edmondson, Amy C.; Lieb, Kristin J.Case HBS-604S17Service and Operations ManagementLos directivos de British planificador foro de negocios, Richmond Eventos, están luchando para ampliar su oferta de conferencias en nuevos territorios. Al mismo tiempo, están tratando de decidir cómo los gerentes de productos, que son críticos para el éxito de eventos, deben ser contratados, entrenados, gestionan y mantienen. Hay un desacuerdo filosófico entre los administradores acerca de cómo tomar Richmond eventos al siguiente nivel. Fundador,...Starting at €8.20
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Leading Open Innovation at BT
Edmondson, Amy C.; Harvey, Jean-Francois; Cromwell, JohnathanCase HBS-619013-EService and Operations ManagementThis case focuses on the genesis and development of the open innovation unit at BT, the strategic value of the unit, and its operating model. As business environment becomes increasingly dynamic and firms are pressured to achieve faster innovation rates, there may be accompanying shifts in the way they pursue innovation. This case illustrates the challenges that this poses to large corporations as well as the key activities the open innovation un...Starting at €8.20
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Addleshaw-Goddard LLP
Eccles, Robert G.; Edmondson, Amy C.; Weber, JamesCase HBS-409056-ELeadership and People ManagementAddleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever who holds a Ph.D. in Strategic Leadership Development. The mission of the CDC is to improve the capabilities of clients' in-house legal departments, such as by making them better ...Starting at €8.20
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Addleshaw-Goddard LLP (Portuguese version)
Eccles, Robert G.; Edmondson, Amy C.; Weber, JamesCase HBS-424P05Leadership and People ManagementAddleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever who holds a Ph.D. in Strategic Leadership Development. The mission of the CDC is to improve the capabilities of clients' in-house legal departments, such as by making them better ...Starting at €8.20
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Responsive Working at PepsiCo UK (A): Streamlining a Turnaround
Edmondson, Amy C.; Boghossian Staples, NancyCase HBS-621076-ELeadership and People ManagementFacing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working ("Responsive Working"), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9 codified practices that employees can be trained in to use as part of their daily work. The team structures - called SLAM teams - are put together following strict procedures to ta...Starting at €8.20