Ivey Business School (Canada)
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A&W Canada: Serving Great Taste with Minimal Waste
Jury Gualandris, Natalie Diezyn, Jennifer GoodmanCase IVEY-W25274-EService and Operations Management, StrategyIn November 2020, A&W Food Services of Canada Inc. (A&W Canada) had a difficult decision to make. As a fast-food chain with a track record on advancing sustainability issues, the company could not ignore the mounting public concern about plastic and packaging waste or the continuously evolving regulatory environment regarding waste in Canada. The company had already taken steps in this direction by introducing paper straws and compostable burger ...Starting at €8.20