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TD Canada Trust (B): Linking the Service Model to the P&L
Campbell, Dennis; Kazan, BrentCase HBS-108043-EStarting at €5.74
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Rotary Cove Beach
Elizabeth M.A. Grasby; Greg SmithCase IVEY-9B11M030-EStrategyThe branch manager of the YMCA Goderich-Huron considers a change in operations for the beachfront property at Rotary Cove Beach, which has been unprofitable for years. She needs to assess how a number of factors, including financial considerations, might change operations for the coming year. Her assessment and recommendations would have to fit with the branch’s overall financial strategy while considering the various stakeholders involved, inclu...Starting at €8.20
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Envy Rides Incorporated
Elizabeth M.A. Grasby; Greg SmithCase IVEY-9B10N033-EFinanceThe newly appointed manager of commercial accounts considers a loan request from the owner of a recreational motorsport dealership in the amount of a $60,000 long-term loan for renovations and the addition of a tattoo parlor. The owner has also requestedStarting at €8.20
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TD Canada Trust (C): Translating the Service Model to Service Operations
Campbell, Dennis; Kazan, BrentCase HBS-108055-EStarting at €5.74
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TD Canada Trust
Campbell, Dennis; Kazan, BrentCase HBS-110049-EAccounting and ControlThe case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and acquisitions, Canada's fifth largest commercial bank, Toronto-Dominion Bank (TD Bank), undertook a merger with a relatively small trust company, Canada Trust, which was known for except...Starting at €8.20
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TD Canada Trust (A): The Green and the Red
Campbell, Dennis; Kazan, BrentCase HBS-108005-EThe case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and acquisitions, Canada's fifth largest commercial bank Toronto-Dominion Bank (TD Bank) undertook a merger with a relatively small trust company, Canada Trust, which was known for e...Starting at €8.20