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epost: Evolving an Online Business
Deborah Compeau; Jane GravillCase IVEY-9B07E001-EInformation TechnologiesThe chief executive officer (CEO) of epost is preparing for a meeting with his successor. Epost, a division of Canada Post, is in a transition and many decisions will need to be made by the successor. With the introduction of the Internet, people are using regular postal services less frequently. Epost was created to generate revenue and to provide customers the ease of paying bills electronically. In 2004, epost acquired its competitor, Webdoxs....Starting at €8.20
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Waterloo Regional Police Services: The CIMS Project (B)
Jane Gravill; Deborah CompeauCase IVEY-9B07E008-EInformation TechnologiesThe chief of the Waterloo Regional Police Service was again faced with a crisis in the ongoing development of the CIMS project. It was early 2005 and he found himself again debating the future of this increasingly time-consuming and expensive project. Complicating matters now, however, was the fact that several of his partner organizations in CIMS wanted to go live with those portions of the software which had been delivered from the vendor. Thes...Starting at €5.74
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Cenabal (C)
Stewart Thornhill; Jane GravillCase IVEY-9B08M022-EEntrepreneurship, StrategyThe owner of Cenabal, an organic salad dressing and bread dipping company, had obtained the funds her company required. Now, she faced the decision of how to spend the money. Some of the possibilities included expanding the product line, entering the U.S. market, or improving the distribution channels. Naturally, each of these choices had advantages and disadvantages that she must consider. This is the last supplement that follows Cenabal (A) and...Starting at €5.74
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Waterloo Regional Police Services: The CIMS Project (C)
Jane Gravill; Deborah CompeauCase IVEY-9B07E009-EInformation TechnologiesThe chief of the Waterloo Regional Police Services (WRPS) found himself preparing for an important board meeting to discuss the fate of the CIMS project. Earlier that year he had recommended that the contract with ITG be cancelled and negotiations toward this end were proceeding. Now the chief was faced with the task of recommending an alternative vendor and approach for completing this important project. WRPS needed to install a suitable compute...Starting at €5.74
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Sandalias Finas de Cuernavaca S.A.: Total Quality Management (A) (Spanish version)
Henry W. Lane; John Kamauff; David AgerCase IVEY-9A95CS18Leadership and People Management, StrategyEl presidente y dueño de una pequeña fabrica de zapatos se da cuenta que para que su compañía logre sobrevivir a largo plazo, las operaciones de manufactura necesitarían ser más eficientes. El descenso de las barreras tarifarias habían aumentado el nivel de competencia extranjera en el país, particularmente en la industria del calzado. Él había atendido recientemente a un seminario de Calidad Total (TQC) esponsoreado por una asociación de comerci...Starting at €8.20
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Waterloo Regional Police Services: Reassessing the CIMS Project
Deborah Compeau; Jane GravillCase IVEY-9B07E010-EInformation TechnologiesIt had been four years since the chief of the Waterloo Regional Police Services (WRPS) met with the board to discuss critical next steps regarding vendor management for the Common Information Management System (CIMS) project. CIMS was an information systems project originally involving the WRPS and seven other police organizations. Since then, considerably more resources had been invested into the CIMS project by all stakeholders involved. The re...Starting at €8.20
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Cenabal (A)
Stewart Thornhill; Jane GravillCase IVEY-9B08M020-EEntrepreneurship, StrategyThe owner of Cenabal, faced an important decision. She had received an offer from two investors on the television show The Dragon's Den. She wondered if it would be wise to give up 50 per cent control of her organic salad dressing and bread dipping business in return for their $200,000 investment. Would losing a considerable amount of control over the business be worth gaining access to capital and their notable business experience? The supplemen...Starting at €8.20
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Sandalias Finas de Cuernavaca S.A.: Total Quality Management (B) (Spanish version)
Henry W. Lane; John Kamauff; David AgerCase IVEY-9A95CS19Leadership and People Management, StrategyEl presidente y dueño de una pequeña fábrica de zapatos decide implementar la Calidad Total (TQC) en su compañía. Este caso describe los pasos que él siguió, los problemas que enfrentó y las medidas que tomó para corregirlos al introducir la Calidad Total (TQC) entre sus empleados. Este caso fue diseñado para ser usado en conjunción con Sandalias Finas de Cuernavaca S.A. : Total Quality Management (A), caso número 9A95C018.Starting at €5.74
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Cenabal (B)
Stewart Thornhill; Jane GravillCase IVEY-9B08M021-EEntrepreneurship, StrategyThe owner of Cenabal, an organic salad dressing and bread dipping company, had received an offer from two investors on the television show The Dragon's Den. The show's premise of all or nothing did not leave room for negotiating terms. Now as she carefully read the contract, she considered whether she was willing to sign it. This supplement follows Cenabal (A). The supplement Cenabal (C) looks at subsequent events.Starting at €5.74