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Comic Sans
Elizabeth M.A. Grasby; Sean BurkettCase IVEY-9B14M049-EStrategyThe three owners of Comic Sans (CS), a specialty retail store located in the downtown core of a large Canadian city, had recently begun to implement plans for expansion. The business catered to the geek culture, offering science fiction merchandise, comic books, computer games and accessories. All plans to expand must suddenly be revisited because two of the three partners have decided to end their romantic and business relationship. If the remai...Starting at €8.20
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Pampered Pets
David Wood; Sean Burkett; Jessica RileyCase IVEY-9B12D009-EEntrepreneurship, Service and Operations ManagementIt was late January 2011, and although Rachel De Marchi had gotten used to the long days of physical labour, she knew it was bothering her, and today brought her to a reality that she knew she would have to face. Since having founded her dog-walking service six years ago in Oakville, Ontario, this was the first time she had asked for help. She made a very embarrassing phone call to her father when she could not wrestle a dog into her car. What ma...Starting at €8.20
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Comfort Remote Site Services Ltd.
Elizabeth M.A. Grasby; Jimmy WangCase IVEY-9B18M105-EStrategyComfort Remote Site Services Ltd. (Comfort) was a remote-site food service company based in Oakville, Ontario. The chairman and chief executive officer (CEO) of Comfort was preparing a bid for the catering, housekeeping, and janitorial services for the Gregory Mine, an iron ore mine owned by Yellowstone Mining and located 320 kilometres north of Yukon, Canada. The remote food services industry involved a highly competitive bidding (often closed) ...Starting at €8.20
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Lockbox Social Inc.: Status Quo or SEO
Elizabeth M.A. Grasby; Jimmy WangCase IVEY-9B17B017-EAccounting and Control, EntrepreneurshipIn July 2016, the founder and president of Lockbox Social Inc., an American social media management company for real estate agents, was contemplating whether to offer search engine optimization (SEO) as a new product. He needed to decide whether to pivot his business to pursue SEO exclusively, include SEO with the current product mix, or stay with the status quo and reconsider SEO at a later date. How would the two products—social media managemen...Starting at €8.20