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Bombardier Aerospace: The CSeries Dilemma
Louis Hébert; Ali TalebCase IVEY-9B11M072-EStrategyIn July 2004, Bombardier Aerospace announced its intention to develop a new family of aircraft called CSeries. In May 2007, three years after the initial announcement, the final decision on whether to proceed with the initiative was still pending. Moreover, during this period, the company released several confusing announcements that raised concerns among investors and industry analysts regarding the sustainability of the company’s long-term stra...Starting at €8.20
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Express Trucking: Executive Team Dynamics (Role Play) (C) - Observer Grid
Jacques Neatby; Louis Hébert; Jean PoitrasCase IVEY-9B18M016-EStrategyTwo executives at Express Trucking—the vice-president of legal affairs, and the vice-president of sales—were preparing for an executive team meeting. The two vice-presidents were disputing the terms of a customer contract to be signed the following day. According to the vice-president of legal affairs, the contract needed to be revised to include a standard clause regarding Express Trucking’s liability, whereas the vice-president of sales feared ...Starting at €5.74
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Express Trucking: Executive Team Dynamics (Role Play) (B) - Vice-President, Sales (Dominic)
Jacques Neatby; Louis Hébert; Jean PoitrasCase IVEY-9B18M015-EStrategyTwo executives at Express Trucking—the vice-president of legal affairs, and the vice-president of sales—were preparing for an executive team meeting. The two vice-presidents were disputing the terms of a customer contract to be signed the following day. According to the vice-president of legal affairs, the contract needed to be revised to include a standard clause regarding Express Trucking’s liability, whereas the vice-president of sales feared ...Starting at €5.74
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SWISSBO: Strategic Risk or Opportunity?
Mary M. Crossan; R. ChandrasekharCase IVEY-W34743-EEntrepreneurship, StrategyIn March 2021, the wholesale distributor of home décor products SBO Distributors Ltd. (or SWISSBO), based in Vancouver, Canada, was considering an opportunity for strategic analysis. The firm was at a crossroads in light of the COVID-19 pandemic. The pandemic had led to a setback in the company’s revenues and margins—seemingly, a temporary setback. The wholesaler was now facing a make-or-break dilemma that involved a new growth opportunity to mov...Starting at €8.20
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Express Trucking: Executive Team Dynamics (Role Play) (A) - Vice-President, Legal Affairs (Alex)
Jacques Neatby; Louis Hébert; Jean PoitrasCase IVEY-9B18M014-EStrategyTwo executives at Express Trucking—the vice-president of legal affairs, and the vice-president of sales—were preparing for an executive team meeting. The two vice-presidents were disputing the terms of a customer contract to be signed the following day. According to the vice-president of legal affairs, the contract needed to be revised to include a standard clause regarding Express Trucking’s liability, whereas the vice-president of sales feared ...Starting at €8.20
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BYKlyn: Pivoting during the COVID-19 Pandemic
Andreas Schotter; R. ChandrasekharCase IVEY-W26071-ELeadership and People Management, StrategyIn early June 2020, the owner of BYKlyn, an exercise bike fitness studio in New York, was considering her response to the business disruption that the outbreak of the COVID-19 pandemic had caused the health and fitness industry. BYKlyn had recorded consisStarting at €8.20
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DuroVac (A): Responsible Leadership and Governance for Human Flourishing
Elena Antonacopoulou; R. ChandrasekharCase IVEY-W33855-ELeadership and People Management, StrategyA business world characterized by volatility, uncertainty, complexity, and ambiguity (VUCA) presents many leadership and governance challenges to businesses large and small. Smaller family firms, in particular, need to demonstrate resilience both in navigating changes that arise from VUCA conditions and in staying firm on the core purpose with which their enterprises were founded.
Cases A and B present the approach of a family firm based i...Starting at €8.20
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Mircom Technologies Ltd.: Responding To A Ransomware Attack (A)
Robert D. Austin; Laurel C. Austin; R. ChandrasekharCase IVEY-W28547-EInformation Technologies, Knowledge and CommunicationIn September 2019, Mircom Technologies Limited faced a serious crisis after sustaining a ransomware attack. The medium-sized manufacturer based in Toronto, Canada had been offering smart building solutions for almost two decades. The attackers encrypted all of the company’s data, halting all business systems and processes that relied on information technology, including email, voice-over-Internet phones, manufacturing, billing, shipping, and rece...Starting at €8.20