Ivey Business School (Canada)
-
Succession Planning: Surviving the Next Generation
Ilan Alon; Kimberley HowardCase IVEY-9B09C015-EEntrepreneurship, Leadership and People Management, StrategyIn late May 2009, Albert Bohemier, CEO of Survival Systems Limited (SSL), located in Dartmouth, Nova Scotia, paced the deck of the training pool at Survival Training Simulation Theatre wondering how best to transition the company to new leadership. During the past five years, attempts at succession planning had been unsuccessful. As the leader of the company for over 25 years, Bohemier was ready to retire, but there were many aspects of successio...Starting at €8.20
-
Partners Healthcare System (PHS): Transforming Health Care Services Delivery Through Information Management
Richard M. KesnerCase IVEY-9B09E023-EInformation TechnologiesThis case considers the process of organizational transformation undertaken by Partners Healthcare System (PHS) since the 1990s as their hospital and affiliated ambulatory medical practices have adopted both EMR and CPOE systems. Encompassing a strategic investment in information technologies, wide-spread process change, and the pervasive use of institutional clinical decision support and knowledge management systems, this story has been 15 years...Starting at €8.20
-
Intellectual Property (IP) Management and Innovation: Bringing New Ideas to Market at Partners HealthCare
Richard M. KesnerCase IVEY-9B11E006-EInformation Technologies, Service and Operations ManagementThis case identifies the approach taken by Partners HealthCare to better manage the commercialization of its intellectual property (IP). Existing processes did not leverage the shared resources, such as business development efforts and the research centres created as a consequence of the formation of Partners HealthCare in 1995. Partners was the largest hospital organization and second-largest non-university recipient of research funding from the...Starting at €8.20
-
Immigrant Entrepreneurship: Bringing Yanjing Beer to Canada
Kimberley Howard; William Wei; Vicky NieCase IVEY-9B14A013-EEntrepreneurship, Marketing, StrategyAn immigrant entrepreneur created Hi-Bridge Consulting Corporation, a company that imported and distributed alcoholic products in Canada, among other activities. In 2009, the entrepreneur brought Yanjing beer to Canada from China, even though the Chinese brewery did not have an articulated international expansion strategy in Canada at the time. Despite numerous challenges in the Canadian beer market, the entrepreneur made significant headway. How...Starting at €8.20
-
MacEwan Goes Global: Internationalization at a Canadian School of Business
Ilan Alon; Mike Henry; Kimberley HowardCase IVEY-9B09M020-EStrategyGiven the importance of global education, colleges and universities are faced with increasing pressure from various stakeholders to internationalize their campus. The dean of the Grant MacEwan School of Business is faced with the task of internationalizing the school. Her job is doubly difficult as the school is implementing a strategic move towards becoming a baccalaureate-granting institution, and upgrading its available international programs....Starting at €8.20
-
Red Hat Global Support Services: The Move to Relationship-based Customer Servicing and Knowledge-centered Support
Richard M. KesnerCase IVEY-9B11E036-EInformation Technologies, StrategyIn the 1990s, Red Hat established itself as a leading proponent of the open source software movement and sought to carve out for itself a significant role in the open source marketplace. As of 2011, the company reported $177 million in non-GAAP operating income in FY2010, based on revenues of $748 million. Red Hat’s market capitalization was set at $8 billion as of January 25, 2011. It operated 65 offices worldwide, including 12 Global Support Se...Starting at €8.20