Ivey Business School (Canada)
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Deloitte Recommends Client Selection to Regency Bank
Mehmet A. Begen; Stacey YueCase IVEY-9B11E005-ECorporate GovernanceA large financial institution has acquired a sizable portfolio of new clients of travel (corporate expense) cards. The bank must decide on the optimal mix of clients to retain in order to achieve the goals of maximizing profitability, entering a new product market successfully, and maintaining reputation. The optimal mix depends on a number of different factors, including annual account spending level, complexity of serving the account, the numbe...Starting at €8.20