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Sy.Med Development, Inc.
Randle RaggioCase IVEY-9B09A010-EEntrepreneurship, MarketingIn March of 2001, the president of Sy.Med Development, Inc. (Sy.Med), a small health-care software firm, was concerned about his company's sales performance in the year-to-date. Nine units were projected, but only three had been sold. As a result, Sy.Med was 66 per cent below the president's unit forecast, 210 per cent below his net income forecast, and had lost $40,000. The president wondered whether a change to the base price of the software wa...Starting at €8.20
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Michael Shaps Winery: Evaluating the Custom Crush Opportunity
Randle Raggio; Ben EubanksCase IVEY-9B13A027-EEntrepreneurship, MarketingBy 2010, Virginia had become the fifth-largest wine-producing state in the United States and Michael Shaps had developed a reputation as one of Virginia’s premier winemakers. He had recently doubled his annual production capacity and was considering whether to increase production of his own “Michael Shaps”-label wines (MS), or accept offers to produce private-label wines (PL) for customers — a service he dubbed “custom crush.” He could increase h...Starting at €8.20
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Improving Repurchase Rates at zulily
Teixeira, Thales S.; McAra, SarahCase HBS-516083-EMarketingIn February 2015, zulily co-founder CEO, Darrell Cavens faced a major challenge in his business, a Seattle-based daily deals site that catered to moms. The more he spent to acquire new customers, the less he retained them in the form of repeat purchases. This was an entirely new conundrum in the company. Up to that point, customer repeat purchase rates had been incredibly consistent. Cavens and his executive team had just discovered this adverse ...Starting at €8.20