HBSP (USA)
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Belk: Towards Exceptional Scheduling
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, LukeCase HBS-415023-ELeadership and People ManagementWith 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other retailers, Belk expected the benefits from automa...Starting at €8.20
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Belk: Towards Exceptional Scheduling, Teaching Note
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, Luke; Qu, KathyTeaching Note HBS-417059-ELeadership and People ManagementTeaching note for case 415023.Starting at €0.00