Ivey Business School (Canada)
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University of Chicago Medicine: Transformation and Sustainment of the Supply Chain and Adapting to COVID-19
John Nicholas, Hussam Bachour, Atanas IlchevCase IVEY-W25135-ELeadership and People Management, Service and Operations ManagementIn 2015, the lean transformation of the University of Chicago Medicine medical centre encompassed substantial renovation of its internal supply chain. This included moving from a centralized warehouse-based system managed largely by clinical teams to a lean, decentralized, just-in-time system managed by supply chain professionals. In early 2020, the COVID-19 pandemic brought new challenges to the University of Chicago Medicine’s supply chain. Acc...Starting at €8.20
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Wichita County Health Center: Strategic Planning
Arthur DaemmrichCase IVEY-9B16M084-EStrategyIn 2015, the new chief executive officer of Wichita County Health Center (WCHC) was evaluating his organization’s strengths and weaknesses in light of a changing environment for health-care delivery in rural Kansas. WCHC faced three key issues: whether to sign a service agreement with Colorado-based Centura Health; whether to hire additional full-time nursing staff instead of paying high fees to an external staffing company; and identifying oppor...Starting at €8.20
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Children’s Hospital Oakland: End-of-Life Dilemmas
Arthur Daemmrich; Lauren DavisCase IVEY-9B16C007-ELeadership and People ManagementAfter suffering severe complications from a relatively minor surgery at a California children’s hospital in early December 2013, a young teenage girl was declared brain dead. However, to her family, the girl seemed responsive and they refused to accept the hospital’s statement that their daughter was deceased. The hospital arranged visits with social workers and other staff in an attempt to help the family understand that their daughter was dead ...Starting at €8.20