Ivey Business School (Canada)
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Wichita County Health Center: Strategic Planning
Arthur DaemmrichCase IVEY-9B16M084-EStrategyIn 2015, the new chief executive officer of Wichita County Health Center (WCHC) was evaluating his organization’s strengths and weaknesses in light of a changing environment for health-care delivery in rural Kansas. WCHC faced three key issues: whether to sign a service agreement with Colorado-based Centura Health; whether to hire additional full-time nursing staff instead of paying high fees to an external staffing company; and identifying oppor...Starting at €8.20
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American Constructors Inc.: World Outreach Expansion Project
Kenneth J. Klassen; Leanne MieleCase IVEY-9B10D016-EService and Operations ManagementThe project manager for American Constructors Inc. (ACI) sat down with his team on September 24, 2009, to evaluate the progress of its building expansion project in Murfreesboro, Tennessee. The team had been working on the World Outreach Church expansionStarting at €8.20
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eRecon Software Development at Hospital Corporation of America
Kenneth J. Klassen; Leanne RayoCase IVEY-9B16D002-EService and Operations ManagementOn July 28, 2014, the eRecon technical team at Physician Services Group in Hospital Corporation of America, gathered in the main conference room just as it did every Monday morning. The goal of the meeting was to review the project plan and update task completion for the team's two-year undertaking — a six-phase, in-house development of a custom, web-based accounting software called eRecon. As the team members worked through each task and updated...Starting at €8.20
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Children’s Hospital Oakland: End-of-Life Dilemmas
Arthur Daemmrich; Lauren DavisCase IVEY-9B16C007-ELeadership and People ManagementAfter suffering severe complications from a relatively minor surgery at a California children’s hospital in early December 2013, a young teenage girl was declared brain dead. However, to her family, the girl seemed responsive and they refused to accept the hospital’s statement that their daughter was deceased. The hospital arranged visits with social workers and other staff in an attempt to help the family understand that their daughter was dead ...Starting at €8.20