Ivey Business School (Canada)
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Pride Industries
Edward D. ArnheiterCase IVEY-9B12D024-EService and Operations Management, StrategyPRIDE Industries made a $2.6 million capital appropriation request to replace older electronics surface mount technology with newer and more capable machinery. PRIDE, a non-profit enterprise that hired workers with disabilities, wished to earn business and reputation based on the universal measures used by customers worldwide — price, quality and delivery — while maintaining its social mission. The proposal looked good on paper, and the company p...Starting at €8.20
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Mexico's Economy, 2012
David W. Conklin; Danielle CadieuxCase IVEY-9B08M084-EStrategyMexico had a history of repeated financial crises, with high inflation leading to current account deficits with volatile capital inflows, culminating in significant devaluations. Concerns persisted that this pattern might repeat itself in the future. In the years prior to 1980, the government of Mexico had put in place a command and control economy with an extensive array of regulations through which it intervened in the economy on an ongoing bas...Starting at €8.20
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The Transformations of Wal-Mart: Experimenting with New Retail Paradigms
David W. Conklin; Danielle CadieuxCase IVEY-9B11M024-EStrategyBeginning in the 1990s, Wal-Mart sought to maintain its rapid growth by investing outside of the United States. It chose to enter other countries through the purchase of existing retail chains. This process created a new set of challenges, since the existing chains had their own corporate cultures and operating procedures, and Wal-Mart experienced several surprising defeats. In 2000, Wal-Mart launched a chain of what it called Neighborhood Market...Starting at €8.20
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Kaiser Permanente: Creating a No-Wait Emergency Department (Spanish Version)
Edward D. ArnheiterCase IVEY-9B16MS173StrategyCASO PREMIADO - Premio "Mejora Continua: El Camino a la Excelencia", Concurso de Redacción de Casos de la Fundación Europea para el Desarrollo Directivo (EFMD) 2017. En 2007, la unidad de emergencias del Centro Médico Kaiser Permanente del Sur de Sacramento sufría tiempos de espera de pacientes extremadamente largos, y se hizo evidente que se necesitaba una nueva y mejor forma de llevar el negocio. El jefe de la unidad de emergencias se inspiró e...Starting at €8.20
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Kmart de Mexico, S.A. de C.V. (Spanish version)
David W. Conklin; Wendy Evans; David AgerCase IVEY-9A94HS09StrategyEl Puerto de Liverpool, S.A. de C.V., una de las más antiguas y más grandes cadenas de tienda de departamentos, ha entrado en un acuerdo con la gigante cadena minorista Kmart Corporation para abrir y operar una serie de Super Kmart Centres a lo largo de Méjico. El nuevo Director General (CEO) de Kmart de Méjico debe crear la nueva organización. Él debe considerar todos los aspectos del ambiente de negocios mejicano, y analizar como estos elemento...Starting at €8.20
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Mexico’s Economy, 2009 (Spanish version)
David W. Conklin; Danielle CadieuxCase IVEY-9B08MS84StrategyMéxico tenía una historia de crisis financieras repetidas, con la alta inflación llevando a los déficits por cuenta corriente con las aportaciones de capitales volátiles, culminando en devaluaciones significativas. Las preocupaciones persistieron que este patrón pudo repetirse en el futuro. En los años antes del año 80, el gobierno de México había puesto una economía en el lugar del comando y del control con un arsenal extenso de las regulaciones...Starting at €8.20
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Kaiser Permanente: Creating a No-Wait Emergency Department
Edward D. ArnheiterCase IVEY-9B16M173-EStrategyIn 2007, the emergency department at Kaiser Permanente’s South Sacramento Medical Center was experiencing extremely long patient wait times, and it became clear that a new and better way of doing business was needed. The chief of the emergency department was inspired to change things and became the leader of the lean program—a system of management methods and tools widely used for over 25 years in the manufacturing sector. Changes were made over ...Starting at €8.20