Ivey Business School (Canada)
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Priority Management: Strategies for Survival during COVID-19
Lori A. Coakley; Tamara O'NeilCase IVEY-W25365-ELeadership and People ManagementIn June 2020, during the COVID-19 pandemic, the vice-president of sales and marketing at Priority Management, a hotel and resort management company, was overseeing the operations of two hotels. New England Hotel was a large corporate hotel that had succesStarting at €8.20
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Heritage Business Group
Lynda St. Clair; Lori A. Coakley; James C. SegovisCase IVEY-9B09C019-ELeadership and People ManagementWhat would you do if you witnessed an act of vandalism by one employee toward the property of another? This is the situation that Pat, an employee at The Heritage Business Group, faces when she witnesses a co-worker, Mark, keying a car belonging to another co-worker, Fran. Initially, Mark does not know that Pat saw him vandalize Fran's car. Pat is aware that Fran and Mark had been arguing over the past few months. Part A of the case ends with Pat...Starting at €8.20