Ivey Business School (Canada)
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Driving Innovation at PAR Springer-Miller (B)
Susan Fleming; Alyssa W. GoldmanCase IVEY-9B14C023-EEntrepreneurship, Leadership and People ManagementIn fall 2009, the new president and chief executive officer of PAR Springer-Miller Systems, based in Stowe, Vermont, is tasked with leading the most significant innovation effort the company has undertaken since its founding in 1984. The company is a leading provider of property management, point-of-sale and spa management systems for high-end hotels, resorts, spas and casinos worldwide, but its legacy products are based on outdated technology an...Starting at €5.74
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Retail Execution: Linens 'N Things
Adenekan (Nick) DedekeCase IVEY-9B09M067-ELeadership and People Management, Service and Operations Management, StrategyIn the decade that the chairman, president and chief operating officer of Linens 'N Things (LNT) had been leading the firm, there had been significant changes to the industry. Specifically, its main competitor was experiencing higher sales and profits with the result of increased market share. External advice was sought to identify strategies available to LNT to catch up to its competitor and a successful Guest Oriented, Locally-Driven (GOLD) pil...Starting at €8.20
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Retail Execution: Linens 'N Things (Spanish version)
Adenekan (Nick) DedekeCase IVEY-9B09MS067Leadership and People Management, Service and Operations Management, StrategyIn the decade that the chairman, president and chief operating officer of Linens 'N Things (LNT) had been leading the firm, there had been significant changes to the industry. Specifically, its main competitor was experiencing higher sales and profits with the result of increased market share. External advice was sought to identify strategies available to LNT to catch up to its competitor and a successful Guest Oriented, Locally-Driven (GOLD) pil...Starting at €8.20
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Driving Innovation at PAR Springer-Miller (A)
Susan Fleming; Alyssa W. GoldmanCase IVEY-9B14C022-EEntrepreneurship, Leadership and People ManagementIn fall 2009, the new president and chief executive officer of PAR Springer-Miller Systems, based in Stowe, Vermont, is tasked with leading the most significant innovation effort the company has undertaken since its founding in 1984. The company is a leading provider of property management, point-of-sale and spa management systems for high-end hotels, resorts, spas and casinos worldwide, but its legacy products are based on outdated technology an...Starting at €8.20