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Creating and Capturing Value in a Social Network (Spanish version)
Gupta, Sunil; Han, SangmanCase HBS-510S22MarketingIn May 2008, the new CEO of Cyworld, a social network company in Korea, had to decide how to create and capture value from his rapidly growing user base. Cyworld was founded in 1999 and in 2003 it was acquired by SK Telecom, a leading mobile service provider in Korea. By 2007, Cyworld had 21 million users and $95 million revenue--$65 million from paid items (music, virtual gifts, etc.), $15 million from mobile networking, and $15 million from adv...Starting at €8.20
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S1 Corporation (Spanish Version)
Chun, SamuelCase HBS-506S33MarketingS1 es una subsidiaria de rápido crecimiento del Grupo Samsung en Corea del Sur que vende productos de seguridad empresarial. S1 ha puesto en marcha una serie de iniciativas de marketing que el presidente de la compañía le gustaría haber evaluado.Starting at €8.20
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CAEI: Impulsando la innovación y la rentabilidad en el sector agrario
Villafuerte Martin, Antonio; De Cote, Jose AntonioCase IIST-MI-157MarketingCAEI es la segunda empresa productora de caña de azúcar de República Dominicana. En 2010 inició un proceso de transformación estratégica del negocio que la ha convertido en 2017 en una de las empresas más rentables y competitivas de la industria azucarera en el Caribe. El caso describe esa transformación, así como los retos a los que se enfrenta la empresa (y el conjunto de la industria) en 2017.Starting at €8.20
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CAEI: Driving innvotaion and profitability in the agricultural sector
Villafuerte Martin, Antonio; De Cote, Jose AntonioCase IIST-MI-157-E-EMarketingCAEI is the second largest producer of sugar cane in the Dominican Republic. In 2010, it undertook a strategic business transformation that resulted in CAEI being, by 2017, one of the most profitable and competitive companies in the sugar industry in the Caribbean. This was achieved mainly thanks to the incorporation of new technologies, the innovations introduced in processes, and a radical change in the way employees were treated and motivated....Starting at €8.20
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CAEI: Impulsando la innovación y la rentabilidad en el sector agrario - Nota del Instructor
Villafuerte Martin, Antonio; De Cote, Jose AntonioTeaching Note IIST-MITN-157MarketingCAEI es la segunda empresa productora de caña de azúcar de República Dominicana. En 2010 inició un proceso de transformación estratégica del negocio que la ha convertido en 2017 en una de las empresas más rentables y competitivas de la industria azucarera en el Caribe. El caso describe esa transformación, así como los retos a los que se enfrenta la empresa (y el conjunto de la industria) en 2017.Starting at €0.00
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Samsung Tesco Homeplus and Corporate Social Responsibility
Youngchan Kim; Kwangho AhnCase IVEY-9B09M040-EEntrepreneurship, Marketing, StrategySamsung Tesco Homeplus (STH), one of Korea's large hypermarkets, increased its investment in social contribution activities and systemized the organization in charge in the aftermath. It especially focused on education and cultural services, saving the environment and sharing with others. As a consequence, by December 2008, STH was considered one of the most innovative companies and one that realized true customer value. It had won a variety of a...Starting at €8.20
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CAEI: Driving innvotaion and profitability in the agricultural sector. Teaching Note
Villafuerte Martin, Antonio; De Cote, Jose AntonioTeaching Note IIST-MITN-157-E-EMarketingCAEI is the second largest producer of sugar cane in the Dominican Republic. In 2010, it undertook a strategic business transformation that resulted in CAEI being, by 2017, one of the most profitable and competitive companies in the sugar industry in the Caribbean. This was achieved mainly thanks to the incorporation of new technologies, the innovations introduced in processes, and a radical change in the way employees were treated and motivated....Starting at €0.00
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HyundaiCard's Marketing Strategy
Chansoo Park; Ronald D. CampCase IVEY-9B09A028-EMarketing, StrategyIn the competitive South Korean credit card market, a review of the past decade of HyundaiCard's marketing strategies and evaluation of anticipated possible difficulties of being a market follower revealed several challenges for senior management. Despite a tremendously successful creative business model based on customer needs, innovative products and integration of online and offline customers, the company's performance had not progressed in th...Starting at €8.20
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KT Corporation: Offering New Insights in Customer Experience
Youngchan Kim; Min-Jeong Ko; Jiyoung KimCase IVEY-9B17A020-EMarketingIn 2014, KT Corporation, one of South Korea’s leading telecommunications companies, successfully mapped each point of a customer’s interactions with the company. This was done by a team whose function was to identify customers’ pain points, known as critical quality parameters. The customers’ experiences were clustered into key areas of contact and customer satisfaction in each area was assessed, allowing quality innovation to be experience-based...Starting at €8.20
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CJ E&M: Creating a K-Culture in the U.S.
Ofek, Elie; Kim, Sang-Hoon; Norris, MichaelCase HBS-515015-EMarketingBuoyed by the success of K-pop music and K-drama television shows in Asian countries, Jay Lee, Chairman of the South Korean conglomerate CJ Group, believed that the time was ripe for taking Korean cultural content to the West. One initiative, carried out by the Group's Entertainment & Media (E&M) division, was a daylong fan convention, called 'KCON' , that was held in Irvine CA in October 2012 and which featured various Korean cultural elements, ...Starting at €8.20