IESE (España)
-
Fernando Losada en Freixenet
Concha, A.; Ariño, Miguel AngelCase AD-261Decision Analysis, EconomicsEl caso permite analizar la evolución del sector del cava en España, y de la compañía Freixenet, así como el impacto de la situación económica en el país, en la evolución del sector del cava y de las ventas de la compañía en el mercado interior español.Starting at €8.20
-
Amazon: equilibrio entre orientación al cliente y compromiso del empleado
Tatge, Larisa; Lago, Alejandro; Ribera, JaumeCase P-1165Innovation and Change, Service and Operations ManagementAmazon se define como la empresa más centrada en el cliente del mundo y explica su crecimiento en diversos sectores como una forma de ir aportando más valor a sus clientes. Si visión es "to be earth's most customer centric company; to build a place where people can come to find and discover anything they might want to buy online" ("ser la compañía más centrada en el cliente del mundo, crear un lugar al que la gente pueda acudir para encontrar y d...Starting at €8.20
-
Amazon: Balancing Customer Centricity with Employee Engagement
Tatge, Larisa; Lago, Alejandro; Ribera, JaumeCase P-1165-EInnovation and Change, Service and Operations ManagementAmazon defines itself as the most customer-centered company in the world and explains its growth in various sectors as a way to offer more value to its customers. "Our vision is to be earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online," according to Amazon's mission statement. This case presents how Amazon has grown quickly, and how it aims to balance this rapi...Starting at €8.20
-
Francisco Barrachina en Seat
Concha, A.; Ariño, Miguel AngelCase AD-260Decision Analysis, EconomicsEl caso permite analizar la evolución del sector del automóvil en España y de la compañía Seat, así como el impacto de la situación económica en el país y las ventas de la compañía en el mercado interior español.Starting at €8.20
-
Fernando Losada at Freixenet
Concha, A.; Ariño, Miguel AngelCase AD-261-EDecision Analysis, EconomicsThe case provides material for an analysis of the growth of the cava sector in Spain and of the Freixenet company, as also of the impact of the state of the Spanish economy on the sector and on Freixenet's sales in the domestic market.Starting at €8.20
-
Francisco Barrachina at Seat
Concha, A.; Ariño, Miguel AngelCase AD-260-EDecision Analysis, EconomicsThe case provides material for an analysis of the evolution of the automobile industry in Spain, and of Seat in particular, as also of the impact of the state of the Spanish economy on Seat's sales in the domestic market.Starting at €8.20
-
Amazon: Balancing Customer Centricity with Employee Engagement (Portuguese version, Portugal)
Tatge, Larisa; Lago, Alejandro; Ribera, JaumeCase P-1165-PPInnovation and Change, Service and Operations ManagementAmazon defines itself as the most customer-centered company in the world and explains its growth in various sectors as a way to offer more value to its customers. "Our vision is to be earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online," according to Amazon's mission statement. This case presents how Amazon has grown quickly, and how it aims to balance this rapi...Starting at €8.20