IESE (España)
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Facility Management Services Aligned - FMSA
Rico, Jesús; Chinchilla, NuriaCase DPO-822-EInnovation and Change, Leadership and People ManagementThis case describes the situation of a company in the services sector with different problems that apparently stem from a lack of structure, poor management profiles, and outdated information technology (IT) systems, combined with a critical fact: the current strategy plan was made 15 years ago. The need for a new Strategy Plan designed to ensure the company's growth brings an unexpected discovery about the aforementioned "problems": they are all...Starting at €8.20