IESE (España)
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John Galliano: Defiant Success (B)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-288-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThe company Christian Dior decided to break definitively with John Galliano, accused of going on an anti-Semitic rant. A short video posted on the website of The Sun was what tipped the scale. The video stigmatized Galliano - who was famous among Hollywood celebrities and in the fashion world - as an anti-Semite. Natalie Portman, a Jewish American Oscar-winning actress, stated that she was disgusted after watching the videoStarting at €5.74
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John Galliano: un éxito rebelde (A)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-287Business Ethics and Corporate Social Responsibility, Leadership and People ManagementJohn Galliano (28-11-1960) es un diseñador de moda de Gibraltar que ha ido creciendo en importancia gracias a su particular estilo. Para este diseñador, los años ochenta fueron una época de confusión. No cabe duda de que, en Dior, Galliano consiguió la libertad creativa que necesitaba.Starting at €8.20
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John Galliano: un éxito rebelde (D)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-290Business Ethics and Corporate Social Responsibility, Leadership and People ManagementLa continuidad sin rupturas fue la apuesta de la casa Dior para sustituir a su diseñador estrella. Dior dijo adiós a John Galliano y contrató a Bill Gaytten. Un año después, Galliano pidió disculpas y reconoció que, en el momento de lo sucedido, se encontraba muy enfermo. Se abrió un conmovedor relato sobre su dura infancia y sobre sus demonios interiores.Starting at €5.74
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John Galliano: un éxito rebelde (C)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-289Business Ethics and Corporate Social Responsibility, Leadership and People ManagementSin haber elegido aún un sucesor de John Galliano, antiguo director artístico, Dior presentó, como una continuación natural de su pasarela de alta costura, su nueva colección de joyería de ensueño, inspirada en la danza. El dilema de quién sería el sucesor de la firma estaba todavía en el aire.Starting at €5.74
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John Galliano: Defiant Success (D)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-290-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementDior opted for unbroken continuity when it came to replacing its star designer. Dior said good-bye to John Galliano and hired Bill Gaytten. A year later, Galliano issued an apology and recognized that, at the time of the events, he was very ill. That opened up a moving story about his difficult childhood and his inner demonsStarting at €5.74
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John Galliano: Defiant Success (C)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-289-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThough they had not yet chosen a successor to John Galliano (the company's former creative director), Dior presented its new fantasy jewelry collection, inspired by dance, as the natural continuation of its high-fashion runway show. The dilemma concerning who Galliano's successor at the firm would be was still up in the airStarting at €5.74
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John Galliano: un éxito rebelde (B)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-288Business Ethics and Corporate Social Responsibility, Leadership and People ManagementLa firma Christian Dior decidió romper definitivamente con John Galliano, acusado de proferir frases antisemitas. Un vídeo de escasos minutos publicado por The Sun en su página web fue la gota que colmó el vaso. En él se tildaba de antisemita a un hombre que era una celebridad entre las estrellas de Hollywood y del mundo de la moda. Natalie Portman, judeoamericana y ganadora de un Óscar, declaró que, después de verlo, sintió asco.Starting at €5.74
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John Galliano: Defiant Success (A)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-287-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementJohn Galliano (11-28-1960) is a Gibraltarian fashion designer who has achieved growing importance due to his characteristic style. The 1980s were a period of confusion for him. There is no doubt that, at Dior, Galliano found the creative freedom that he needed.Starting at €8.20
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Jets4future and the Sale of Private Jets
Segarra, José Antonio; Valentí, Albert; Sanmartí, FrancCase M-1305-EMarketing, StrategyThe case centers on a European distributor of private jets. It explains the specificities and particular problems involved in marketing high-value industrial products: long sales cycle, complex decision-making unit, and significant investment on the part of the customer for the purchase. It discusses the process of customer acquisition and different marketing investments. It also describes three specific situations involving customers in which de...Starting at €8.20
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Jets4future y la venta de jets privados
Segarra, José Antonio; Valentí, Albert; Sanmartí, FrancCase M-1305Marketing, StrategyEl caso se centra en un distribuidor europeo de jets privados. Se exponen las particularidades y problemáticas específicas de la comercialización de productos industriales de alto valor: ciclo de venta largo, unidad de decisión compleja e inversión significativa por parte del cliente para realizar la compra. Se discute el proceso de captación de clientes y las diferentes inversiones de marketing. También se describen tres decisiones concretas sob...Starting at €8.20