IESE (España)
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Michel Saint-Laurent (C)
Ruizalba, José Luis; Chinchilla, NuriaCase DPO-153Leadership and People ManagementContinuación de los casos A y B.Starting at €5.74
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Michel Saint-Laurent (A)
Ruizalba, José Luis; Chinchilla, NuriaCase DPO-151-ELeadership and People ManagementMichel is the CEO of a company. Alexandra, the sales director, is a good worker and meets her targets, but she has a complicated personality that sometimes leads to clashes with co-workers. Michel keeps his distance from her and wants everyone to engage her only at the professional level, because he thinks this is best for everyone. Alexandra has some issues that she needs help with. Michel doesn't know the specifics regarding these issues, and a...Starting at €8.20
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Teléfonos de México, S.A. de C.V. y la decisión respecto a Prodigy Internet Plus
Lamyin, M.; Bertini, Marco; Nueno, José LuisCase M-1124Information Technologies, MarketingEl caso analiza la estrategia que Telmex debe seguir para incrementar la base de clientes de su servicio de provisión de Internet (ISP) en México. Para ello, debe tomar en cuenta los problemas de falta de recursos económicos en la población mexicana y la incapacidad de adquirir ordenadores. Asimismo, debe considerar su reciente adquisición de Prodigy (uno de los principales ISP en Estados Unidos) y analizar el papel que éste debe jugar en la nuev...Starting at €8.20
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Teléfonos de México, S.A. de C.V. and the Prodigy Internet Plus decision
Lamyin, M.; Bertini, Marco; Nueno, José LuisCase M-1124-EInformation Technologies, MarketingThe case analyzes the strategy Telmex must follow in order to increase the customer base of its ISP service in Mexico. The low disposable income of the Mexican population and the inability to afford computers must be taken into account. The company must also consider its recent acquisition of Prodigy (one of the leading ISPs in the U.S.) and analyze the role it should play in the new marketing strategy.Starting at €8.20
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Michel Saint-Laurent (B)
Ruizalba, José Luis; Chinchilla, NuriaCase DPO-152Leadership and People ManagementContinuación del caso A.Starting at €5.74
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Michel Saint-Laurent (C)
Ruizalba, José Luis; Chinchilla, NuriaCase DPO-153-ELeadership and People ManagementPart C.Starting at €5.74
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Michel Saint-Laurent (A, B y C) - Teaching Note
Ruizalba, José Luis; Chinchilla, NuriaTeaching Note DPOT-26-ELeadership and People ManagementMichel is the CEO of a company. Alexandra, the sales director, is a good worker and meets her targets, but she has a complicated personality that sometimes leads to clashes with co-workers. Michel keeps his distance from her and wants everyone to engage her only at the professional level, because he thinks this is best for everyone. Alexandra has some issues that she needs help with. Michel doesn't know the specifics regarding these issues, and a...Starting at €0.00
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Michel Saint-Laurent (B)
Ruizalba, José Luis; Chinchilla, NuriaCase DPO-152-ELeadership and People ManagementPart B.Starting at €5.74
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Michel Saint-Laurent (A, B y C) - Nota del instructor
Ruizalba, José Luis; Chinchilla, NuriaTeaching Note DPOT-26Leadership and People ManagementMichel es el director general de una empresa. Alexandra, la directora comercial, es buena profesional y cumple objetivos, pero tiene una personalidad complicada que le lleva a tener algunos choques con compañeros de trabajo. Michel mantiene la distancia con ella y quiere que todos la traten sólo a nivel profesional, porque piensa que es lo mejor para todos. Alexandra tiene algunos problemas para los que necesita ayuda. Michel desconoce en concre...Starting at €0.00