IESE (España)
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Griffiths' Dilemma
Sánchez-Runde, CarlosCase DPO-148-ELeadership and People ManagementThe case presents the dilemma of Joan Griffiths, a union representative in Toshiba's plant in Plymouth, UK, in the face of the inflexibility of the managers to accept a salary increase higher than the proposed one. The plant is guided by an innovative working relationship system that includes a consultation board with employee representatives and the agreement of unions not to strike in the future.Starting at €8.20