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Managing Employee Retention (Spanish version)
Frei, Frances X.; Campbell, DennisCase HBS-607S04Service and Operations ManagementUsed as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.Starting at €8.20
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Affinity Plus, Teaching Note
Campbell, DennisTeaching Note HBS-112091-EFinanceTeaching Note for 112091.Starting at €0.00
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The Challenge of Adapting to Climate Change: King County Brings Local Action to a Global Threat
Garcia-Rios, Patricia; Varley, Pamela; Donahue, John D.Case HBS-HKS107-EThis public leadership case puts students in the shoes of King County Executive Ron Sims, the top elected official in Washington State's largest and most diverse county. The year is 2005, and Sims wishes to take a high profile leadership role on the climate change issue-locally and on the national stage-by tackling the nearly uncharted realm of "adaptation," preparing at the local level for impacts of climate change considered inevitable. In addi...Starting at €8.20
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Buying Property in a Hot Market: NYC Creates a Fund to Keep Affordable Housing Developers in Play
Garcia-Rios, Patricia; Varley, Pamela; Goldsmith, StephenCase HBS-HKS110-EThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. This three-part case study presents the initial problem, the thinking, the politics, and the design negotiations that produced New York City's "NYC Acquisition Fund" in August 2006. The case concludes with a brief round-up of ...Starting at €8.20
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GE Appliances: Implementing Haier's Made-In-China Management System
Campbell, Dennis; Meyer, Marshall; Yining Cao, Bonnie; Lau, DawnCase HBS-119099-EStarting at €8.20
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Taking a Therapeutic Approach to Juvenile Offenders: The "Missouri Model"
Garcia-Rios, Patricia; Scott, Esther; Boatright Wilson, JulieCase HBS-HKS104-ELeadership and People ManagementThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. In the early 1970s, the Missouri Division of Youth Services (DYS) took its first steps toward radically changing the way it dealt with youthful offenders remanded to its custody. For years, like most states, it had incarcerate...Starting at €8.20
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Michelle Rhee and the Washington D.C. Public Schools
Garcia-Rios, Patricia; Winig, Laura; Kelman, SteveCase HBS-HKS693-EEconomicsThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. The case opens in 2007, when theStarting at €8.20
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Negotiating from the Margins: The Santa Clara Pueblo Seeks Key Ancestral Lands
Garcia-Rios, Patricia; Varley, Pamela; Hong, KesselyCase HBS-HKS886-EA suite of 5 Video Shorts is an integral part of the case study. It features interviews with four leading members of the Santa Clara Pueblo, including the case protagonist, Alvin Warren. This negotiations case describes the approach, over time, of Santa Clara, a small Pueblo Indian tribe in New Mexico, to recover a piece of land tribal leaders viewed as integral to their ancestral homeland. Unlike many negotiations cases, which concern the strate...Starting at €8.20
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Negotiating from the Margins: The Santa Clara Pueblo Seeks Key Ancestral Lands, Teaching Plan
Hong, Kessely; Varley, Pamela; Garcia-Rios, PatriciaTeaching Note HBS-KS1011-ETeaching plan for product HKS886.Starting at €0.00
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Store24 (Spanish version)
Narayanan, V.G.; Kulp, Susan; Campbell, DennisCase HBS-104S01Accounting and ControlIllustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.Starting at €8.20