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Echoing Green
Battilana, Julie; DeLong, Thomas J.; Weber, JamesCase HBS-410013-EService and Operations ManagementThis case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to attack some of the world's most difficult problems. After turning Echoing Green around and re-building an organization almost from scratch over the last 7 years, Dorsey feels that Echoi...Starting at €8.20
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The Sustainability Accounting Standards Board, Teaching Note
Battilana, Julie; Khan, FeliciaTeaching Note HBS-415057-ELeadership and People ManagementTeaching note for case 414078.Starting at €0.00
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The Sustainability Accounting Standards Board (Abridged)
Battilana, Julie; Norris, MichaelCase HBS-419058-ELeadership and People ManagementIn 2014, as the Sustainability Accounting Standards Board (SASB) has just brought former New York City Mayor Michael Bloomberg on as chairman of the board, Jean Rogers, founder and CEO, struggles with how best to ensure the nonprofit's financial sustainability while pushing for broad acceptance of its nonfinancial accounting metrics.Starting at €8.20
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Alexandre Mars and Epic
Winig, Laura; Battilana, Julie; Marquis, ChristopherCase HBS-KS1291-EThe case examines the strategy, impact, and sustainability of a boutique philanthropy with a big goal: change the way people donate to charities. Epic Foundation was founded to support a portfolio of children's charities. Now, its leadership was considering taking on a broader role: to reshape the very nature of charitable giving-in the U.S., France, the United Kingdom and globally. Its wealthy, charismatic leader, Alexandre Mars, thought that Ep...Starting at €8.20
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Launching Yelp Reservations (B)
Luca, Michael; Mohan, Kevin P.; Rooney, PatrickCase HBS-916004-EStarting at €5.74
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Airbnb (A) (Spanish version)
Edelman, Benjamin; Luca, MichaelCase HBS-914S09Information TechnologiesAfter widely-publicized complaints of destructive guests and unreliable hosts, online apartment rental site Airbnb explores mechanisms to facilitate trust between guests and hosts. Flexible online reputation systems can collect and share information with ease, but Airbnb must decide which information guests and hosts should have to provide and how much flexibility each should have in selecting whom to do business with. A full-featured system coul...Starting at €8.20
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The Role of Platform Design (Spanish version)
Luca, Michael; Stern, Scott; Cook, Devin; Kim, HyunjinCase HBS-921S09StrategyThe case opens with a description of Airbnb's successful growth from 2008-2016. The case emphasizes the vital role played by trust among guests and hosts in the platform's success. Airbnb's co-founder and CEO Brian Chesky is quoted explaining, "Access is built on trust, and trust is built on transparency. When you remove anonymity, it brings out the best in people. We believe anonymity has no place in the future of Airbnb or the sharing economy....Starting at €8.20
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Airbnb (A)
Edelman, Benjamin; Luca, MichaelCase HBS-912019-EInformation TechnologiesAfter widely-publicized complaints of destructive guests and unreliable hosts, online apartment rental site Airbnb explores mechanisms to facilitate trust between guests and hosts. Flexible online reputation systems can collect and share information with ease, but Airbnb must decide which information guests and hosts should have to provide and how much flexibility each should have in selecting whom to do business with. A full-featured system coul...Starting at €8.20
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Launching Yelp Reservations, Teaching Note
Luca, Michael; Mohan, Kevin P.; Rooney, PatrickTeaching Note HBS-917005-EThis teaching note accompanies Launching Yelp Reservations (A) and (B), which present a multi-party negotiation among Yelp, current partner OpenTable, and two startups in the online restaurant reservation industry.Starting at €0.00
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The Network Secrets of Great Change Agents (Spanish version)
Battilana, Julie; Casciaro, TizianaArticle HBS-R1307DLeadership and People ManagementSuch ties helped push through minor initiatives but were a hindrance when attempting major change.Starting at €8.20