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The Boston Beer Company: New CEO
Wing, Christina R.; Iansiti, MarcoCase HBS-619021-EService and Operations ManagementStarting at €8.20
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Gera Developments: Leadership at a Crossroads, Teaching Plan
Wing, Christina R.; Masko, JohnTeaching Note HBS-621109-EKnowledge and CommunicationTeaching plan for case 621018.Starting at €0.00
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age, Teaching Plan
Eaves, David; Winig, LauraTeaching Note HBS-KS1216-EInformation TechnologiesTeaching note for case KS1215.Starting at €0.00
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Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A)
Datla, Anjani; Eaves, DavidCase HBS-KS1235-EEconomicsIn October 2015, two senior California officials: Marybel Batjer, Secretary for Government Operations, and Michael Wilkening, Undersecretary for the Health and Human Services Agency seized on an idea that had the potential to turn the state's long dysfunctional technology procurement process on its head. After years of planning, California was about to request bids for a new child welfare management system to replace a twenty-year-old technology...Starting at €8.20
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI
Winig, Laura; Eaves, DavidCase HBS-KS1304-EInformation TechnologiesIn 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most promising payment systems-UPI in India and M-Pesa in Kenya-and prepare a memo comparing the benefits and drawbacks of each. Eke had discovered that wh...Starting at €8.20
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI, Teaching Plan
Eaves, DavidTeaching Note HBS-KS1305-EInformation TechnologiesTeaching plan for case KS1304.Starting at €0.00
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Bill Cummings: The Cummings Way
Wing, Christina R.; White, Robert F.; Norris, MichaelCase HBS-619038-EService and Operations ManagementIn 2019, Bill Cummings, founder of Cummings Properties and Cummings Foundation and billionaire signer of the Giving Pledge, is winding down his roles at his company and foundation. How should the management move the company forward?Starting at €8.20
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Gera Developments: Leadership at a Crossroads
Wing, Christina R.; Masko, JohnCase HBS-621018-EKnowledge and CommunicationFor decades, Gera Developments (Gera) was a boutique family-owned real estate development firm in Pune, India. But since 2000, managing director Rohit Gera had turned the company into a dynamic innovator in housing solutions for urban Indian families. Over the 2010s, Gera had multiplied its area under development threefold; it had introduced its new ChildCentric vision of family housing villages (which incorporated children's academies in skills ...Starting at €8.20
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age
Winig, Laura; Eaves, DavidCase HBS-KS1215-EInformation TechnologiesIn 2014, three former Code for America fellows embarked on a one-year skunk works journey to use technology to improve the enrollment process for California's SNAP (food stamp) program, CalFresh, to increase the number of residents receiving benefits in San Francisco. The case describes a user-centered approach to identifying bottlenecks within the CalFresh enrollment process and the low cost, fast solution proposed-and built-by the group. The ca...Starting at €8.20
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Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (B)
Eaves, David; Datla, AnjaniCase HBS-KS1236-EEconomicsSupplement to case KS1235. In October 2015, two senior California officials: Marybel Batjer, Secretary for Government Operations, and Michael Wilkening, Undersecretary for the Health and Human Services Agency seized on an idea that had the potential to turn the state's long dysfunctional technology procurement process on its head. After years of planning, California was about to request bids for a new child welfare management system to replace a...Starting at €5.74